In today’s digital-first world, social media has become much more than a platform for connection—it’s now a critical sales channel that’s reshaping the future of retail and ecommerce. The RetailX Social Media 2025 Report takes a deep-dive into the rise of social commerce, offering retailers actionable insights on how to leverage social platforms like TikTok, Instagram, and Facebook to drive sales, boost brand engagement, and transform customer experiences globally.
Social media is no longer just a tool for marketing; it’s an entire ecosystem where discovery, engagement, and transactions take place seamlessly. As consumer behaviour evolves, features like TikTok Shop and Instagram Checkout becoming more integrated into these platforms, the line between browsing and buying has never been thinner.
In the RetailX Social Media 2025 Report, we examine how social media has become a powerful driver of s. Through in-depth analysis and case studies, this report provides a detailed roadmap for retailers to learn more about what customers expect and how companies are utilising social media for success.
Platform-Specific Strategies: From TikTok’s algorithm-driven product recommendations to Instagram’s visually-rich shopping experiences, each social media platform offers unique opportunities for brands. The RetailX Social Media 2025 Report breaks down the strengths and challenges of each platform, helping retailers identify where to focus their efforts for maximum ROI.
Influencer Marketing and Social Selling: The report explores how influencer marketing continues to play a critical role in driving sales on social platforms. With influencers now able to seamlessly integrate product recommendations with in-app shopping features, the traditional sales funnel is being compressed.
Global Trends in Social Media Shopping: Social commerce is growing at different rates across regions. This report provides a global perspective on how social media as a sales channel is gaining traction in markets from the US and Europe to Asia, where platforms like WeChat and TikTok lead the charge in integrating commerce into social experiences.
Building Trust and Engagement Through Social: Trust and authenticity are key components of social selling. We explore how brands can foster genuine engagement and build long-term relationships with consumers through interactive features like live shopping, user-generated content, and reviews—all of which enhance transparency and drive consumer confidence.
Packed with case studies, expert insights, and RetailX research, this report is an essential resource for any retailer looking to harness the full potential of social media. Pre-register now to receive the RetailX Social Media 2025 Report as soon as it is published.
