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Alan Walsh

Alan Walsh


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GUEST COMMENT How an identity-driven and agile experience can help to boost customer loyalty

GUEST COMMENT How an identity-driven and agile experience can help to boost customer loyalty

Be as big and as fun as ASOS; to be better than House of Fraser, Marks & Spencer, Dixons Carphone and the like, create an identity-driven, agile ecommerce experience or lose customer loyalty beyond peak shopping seasons – online shopping is growing and retailers have to address all ages to make the experience fluid and personal.

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