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Alex Sword

Alex Sword


Recent Articles

Fnac Darty adds smartphone repair services as it pursues "retail as a service" vision

Fnac Darty adds smartphone repair services as it pursues "retail as a service" vision

Fnac Darty is investing in a smartphone repair chain as it looks to expand the range of services it offers to customers.
As John Lewis profits fall, here is how UK department stores have fared since 2008

As John Lewis profits fall, here is how UK department stores have fared since 2008

With John Lewis this week reporting top-line profits down and House of Fraser still in the midst of a restructuring process that could see several of its stores closing, the UK’s traditional department stores seem to be facing an unprecedented and sustained period of peril.
Beauty is “next wave” for eCommerce, says Feelunique CEO, as retailers tap AR and AI to solve challenges

Beauty is “next wave” for eCommerce, says Feelunique CEO, as retailers tap AR and AI to solve challenges

The beauty industry is set to replicate the online success of fashion in coming years, according to the CEO of a leading European retailer in the space.
MediaMarktSaturn innovation head: “If you don’t make mistakes you won’t learn”

MediaMarktSaturn innovation head: “If you don’t make mistakes you won’t learn”

MediaMarktSaturn’s chief innovation officer explains how the electronics giant is learning from Silicon Valley start-ups.
Pandora Chief Digital Officer: Omnichannel should be a “natural evolution” for retailers

Pandora Chief Digital Officer: Omnichannel should be a “natural evolution” for retailers

Pandora’s Chief Digital Officer discusses the jeweller’s five-year digital strategy and the challenges in managing technology across a global brand.

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