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GUEST COMMENT Post-pandemic packaging: What will consumers want?

13 Aug 2020by Robert Lockyer

From Asos and Topps Tiles to Watches of Switzerland on how customer behaviour is evolving

13 Aug 2020by Chloe Rigby

GUEST COMMENT How to use personalisation as a springboard

13 Aug 2020by Omer Artun

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

How the Lidl Plus app is designed to foster customer loyalty

Strategy and Innovation

Watches of Switzerland reports record year as luxury shoppers bought online and from regional shops after Covid-19 pandemic

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How PepsiCo uses ecommerce to learn about its European customers and how they like to buy

How PepsiCo uses ecommerce to learn about its European customers and how they like to buy

07 Aug 2020by Chloe Rigby

Rui Francisco, director of ecommerce at PepsiCo Europe tells Chloe Rigby how the food and drinks multinational is selling direct-to-consumer and running shopper insights programmes to find out what ...

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Retail experts share their observations and opinions

GUEST COMMENT Post-pandemic packaging: What will consumers want?

13 Aug 2020by Robert Lockyer

GUEST COMMENT How to use personalisation as a springboard

13 Aug 2020by Omer Artun

GUEST COMMENT As clothing brands reach critical Covid pinch point, ecommerce strategies will determine tomorrow's brand winners and losers

11 Aug 2020by Tommy Kelly

GUEST COMMENT Hybrid retail in the next phase

07 Aug 2020by Chris Purcell

GUEST COMMENT Turning resilience into long term revenue

06 Aug 2020by Terry Hunter

GUEST COMMENT Using gamification to drive conversion in retail  

04 Aug 2020by Ben Stirling

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

31 Jul 2020by Laura Morroll

GUEST COMMENT Retail after COVID-19: From contactless omnichannel fulfilment to changing customer perceptions

30 Jul 2020by Zach Thomann

GUEST COMMENT Making the most of customer data to improve brand retention

28 Jul 2020by Leyton Ede

GUEST COMMENT How to pivot your Amazon strategy: now and after Covid-19

24 Jul 2020by Ronald Dod

GUEST COMMENT 5 trends transforming digital retail post-crisis

23 Jul 2020by Jean-René Boidron

GUEST COMMENT Omnichannel retail and the future of shopping

21 Jul 2020by Pete Wickes

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Frontline

Feedback from the frontline of multichannel retail

How Dunelm became one of the UK’s fastest ecommerce platforms

Company Spotlight: Fetchify

Scaling in a Crisis: How PetShop.co.uk Handled a 300% Increase in Demand

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

Consumerism vs. Conscious Commerce: Striking the Balance – New Research by PFS & LiveArea

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

Company Spotlight: James and James Fulfilment

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

View More Frontline

Most Viewed

The blockchain effect: how this upcoming technology looks set to affect retail

M&S, Boots, Mango and Pets at Home, Ikea focus on delivering a sustainable future

Sainsbury’s launch of Wasabi Home Bento meals also heralds launch of smart packaging in the store

How PepsiCo uses ecommerce to learn about its European customers and how they like to buy

CASE STUDY Footasylum: focusing on its core customers

John Lewis emphasises the role of its staff in its customers' experience in its new brand identity

Unilever reports 49% rise in ecommerce sales as shoppers changed buying habits during Covid-19 lockdowns

What do House of Fraser's store cuts tell us about the way that retail is changing?

Consumers will boycott brands that fail to personalise, but are comfortable with AI in exchange for a better experience

Holland & Barrett appoints new managing director as it focuses on digital transformation strategy

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Brands News

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22 Jun 2020

RetailX Brand Index 2020 now available online

09 Jun 2020

RetailX Brand Media Value Tracker: Luxury 2020

19 May 2020

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13 May 2020

Ecommerce brands set to fare best – with Amazon faring best of all – in the coronavirus year

29 Apr 2020

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Retail Rethink Playbook. Building on the opportunity

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

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