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EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

16 Apr 2021by Chloe Rigby

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THG reports 41% in full-year sales as shoppers shifted online to buy – and more brands used its technology to develop their own digital business

15 Apr 2021by Chloe Rigby

THG today reported full-year sales up by 41% after shoppers shifted online during Covid-19 lockdowns to buy the beauty and nutrition product its brands sell. At the same time, a growing number of ...

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Retail experts share their observations and opinions

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

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08 Apr 2021by Mark Kirschner

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GUEST COMMENT: Retail brands should stop underestimating podcasts

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GUEST COMMENT Life after lockdown – what’s next for retail

26 Mar 2021by Guy Elliott

GUEST COMMENT Driving customer service excellence in 2021

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