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EDITORIAL From Gap and John Lewis to robotic click and collect: how the shape of retail continues to change

05 Jun 2020by Chloe Rigby

GUEST COMMENT The new role retail brands have to play in today’s world

05 Jun 2020by Michele Marzan

GUEST COMMENT SCA: What does the it mean for ecommerce post-COVID?

04 Jun 2020by Paul Rodgers

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

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Strategy & Innovation

Online sales rise at record rate as non-essential shops stayed closed during May lockdown: BDO

Strategy and Innovation

How Gap sales moved online as most of its stores closed against coronavirus

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RetailX Brand Media Value Tracker: Luxury 2020

19 May 2020by Alex Sword

Rolex is achieving the most valuable marketing exposure, according to new data from RetailX knowledge partner Launchmetrics which examines how brands in the RetailX Brand Index are doing in their ...

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Retail experts share their observations and opinions

GUEST COMMENT The new role retail brands have to play in today’s world

05 Jun 2020by Michele Marzan

GUEST COMMENT SCA: What does the it mean for ecommerce post-COVID?

04 Jun 2020by Paul Rodgers

GUEST COMMENT Adapting to the new normal

02 Jun 2020by Guy Elliott

GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020by Hannah Stewart

GUEST COMMENT What comes next for the retail industry?

26 May 2020by Philippe Corrot

GUEST COMMENT The three biggest data challenges facing today’s online retailers and how to overcome them

22 May 2020by Alexander Igelsböck

GUEST COMMENT How retailers can create a frictionless customer experience

21 May 2020by Ciaran Bollard

GUEST COMMENT Adapting ecommerce for lockdown and beyond

19 May 2020by Zack Sullivan

GUEST COMMENT Life after lockdown: how retailers can prepare their store go-live strategy

15 May 2020by Emile Naus

GUEST COMMENT Knowledge is power: how to harness in-store mobility to maximise sales

14 May 2020by lee jones

GUEST COMMENT From dark store to hybrid store – adapting to a new world order

12 May 2020by Joe Farrell

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Frontline

Feedback from the frontline of multichannel retail

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

How smart rewards programmes will kickstart the economy after COVID-19

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

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The blockchain effect: how this upcoming technology looks set to affect retail

M&S, Boots, Mango and Pets at Home, Ikea focus on delivering a sustainable future

Sainsbury’s launch of Wasabi Home Bento meals also heralds launch of smart packaging in the store

CASE STUDY Footasylum: focusing on its core customers

John Lewis emphasises the role of its staff in its customers' experience in its new brand identity

What do House of Fraser's store cuts tell us about the way that retail is changing?

Consumers will boycott brands that fail to personalise, but are comfortable with AI in exchange for a better experience

Holland & Barrett appoints new managing director as it focuses on digital transformation strategy

House of Fraser wins support from landlords in CVA vote

2018 RETAIL PREDICTIONS from social media to retail re-structure

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Brands News

Mothercare on track to sell via Boots by late summer

30 Mar 2020

Adidas and Puma see direct-to-consumer growth, especially online

13 Mar 2020

GUEST COMMENT How agile development is key to product success for FMCG brands

25 Feb 2020

GUEST ANALYSIS What I learned at NRF – five themes that matter to retail now

28 Jan 2020

Mothercare takes final steps for its shift from multichannel retailer to international brand

24 Jan 2020

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Frontline

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

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