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Sleigh this holiday season with conversational gift finders - Webinar with Zoovu

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Making payments pay in the journey to retail reinvention - Webinar with ACI Worldwide

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EDITORIAL How emerging technologies might change the way retail operates

15 Nov 2019by Chloe Rigby

GUEST COMMENT Digital experience and addiction – are you creating sustainable long-term relationships with your users?

15 Nov 2019by Dawn McKerracher

EDITORIAL Smaller retailers have the agility to cope with tough times

15 Nov 2019by Paul Skeldon

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RXEU Top500 Report 2019

The RetailX Europe Top500 2019

Operations & Logistics

Strategy & Innovation

John Lewis experiments with new ways for customers to use its shops

Operations and Logistics

UK start-up plans to deliver online customer orders through network of underground pipes

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Mothercare looks to expand successful international franchise model as it seeks re-birth

06 Nov 2019by Paul Skeldon

While Mothercare has put its UK business into administration, the company sees a future in refocussing on its franchise model, which has proved successful in more than 40 countries outside the UK

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Retail experts share their observations and opinions

GUEST COMMENT Digital experience and addiction – are you creating sustainable long-term relationships with your users?

15 Nov 2019by Dawn McKerracher

GUEST COMMENT The Persistence of brick and mortar

14 Nov 2019by Tara Kelly

GUEST COMMENT What do SMBs need from the next Prime Minister?

12 Nov 2019by Steven Stewart

GUEST COMMENT The importance of speed and personalisation in the race for the customer

08 Nov 2019by Gavin Masters

GUEST COMMENT Improving the retail industry doesn’t mean we need to rid of the workforce

07 Nov 2019by Rob Shaw

GUEST COMMENT Knocking down barriers to omnichannel profitability

05 Nov 2019by Brian Green

GUEST COMMENT From darkness into light: why an IPPN delivers data-gathering ecommerce success

01 Nov 2019by Or Lenchner

GUEST OPINION How 5G will revolutionise retail payments

31 Oct 2019by Steve Villegas

GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point

29 Oct 2019by Andy Mulcahy

GUEST COMMENT The art of retail website evolution – how to get the balance right

29 Oct 2019by Rachel Smith

GUEST COMMENT Spend on your CX to win on Black Friday

29 Oct 2019by Iain Banks

GUEST COMMENT The UK fashion industry is struggling with ecommerce, not just on High Street

25 Oct 2019by Richard Downs

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Frontline

Feedback from the frontline of multichannel retail

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

View More Frontline

The blockchain effect: how this upcoming technology looks set to affect retail

M&S, Boots, Mango and Pets at Home, Ikea focus on delivering a sustainable future

John Lewis emphasises the role of its staff in its customers' experience in its new brand identity

What do House of Fraser's store cuts tell us about the way that retail is changing?

CASE STUDY Footasylum: focusing on its core customers

Holland & Barrett appoints new managing director as it focuses on digital transformation strategy

Consumers will boycott brands that fail to personalise, but are comfortable with AI in exchange for a better experience

2018 RETAIL PREDICTIONS from social media to retail re-structure

House of Fraser wins support from landlords in CVA vote

Brand values and engagement key to Frugi's acquisition by True

Latest Brands News

Bad customer experience is not the most important reason for consumers switching brands, research finds

01 Sep 2019

58% of global consumers ready to buy from the UK as research prompts brands to look ‘past Britain’

29 Aug 2019

IRUK Top500 The rise of direct-selling brands

23 Aug 2019

Retro toy sales to soar this Bank Holiday, predicts Argos, as kids put down their screens

21 Aug 2019

Funky Soap Shop sees sales jump by two thirds with optimised web store

15 Aug 2019

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Frontline

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

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