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Case Studies

CASE STUDY Mountain Warehouse boosts revenues by 10% with personalisation

CASE STUDY Mountain Warehouse boosts revenues by 10% with personalisation

02 Apr 2018by Paul Skeldon
British outdoor retailer Mountain Warehouse has seen an uplift in sales of 10% after revamping its website and implementing Certona’s advanced personalisation solutions.
Case StudiesMobile
Austria’s MediaMarktSaturn opens Europe’s first cashier-less consumer electronics store

Austria’s MediaMarktSaturn opens Europe’s first cashier-less consumer electronics store

09 Mar 2018by Paul Skeldon
See I told you: everyone is at it. Hot on the heels of Co-op rolling out scan, pay and leave technology, Europe’s largest consumer electronics retailer MediaMarktSaturn in Austria has opened the first cashier-less electronics store.
Case StudiesInternationalIREULocationMobilePaymentStrategy and Innovation
CASE STUDY Coop Denmark places customers at the heart of its technology vision

CASE STUDY Coop Denmark places customers at the heart of its technology vision

12 Jun 2017by Paul Skeldon
“Understanding the customer” rings in every retailer’s ears, as store chains grapple with changing consumer habits and how to adapt to them.
Case StudiesIndustryMobileStrategy and InnovationThemes
CASE STUDY Pets at Home uncages the iPads as it adopts customer-centric strategy

CASE STUDY Pets at Home uncages the iPads as it adopts customer-centric strategy

23 Mar 2017by Paul Skeldon
Pets at Home is the UK’s leading specialist retailer of pet food, pet products and pet-related services, operating 431 superstores, 391 veterinarian practices, and 246 grooming salons nationwide, as well as a popular website.
Case StudiesMobileStrategy and InnovationThemes
CASE STUDY Specsavers focuses on mobile payments to enhance in store customer experience

CASE STUDY Specsavers focuses on mobile payments to enhance in store customer experience

21 Feb 2017by Paul Skeldon
Anyone blessed with the need for glasses has probably been into Specsavers and, like me, you will have seen how the retailer uses iPads to add that personal touch while you recover from the rigours of an eye test.
Case StudiesMobilePaymentThemes
CASE STUDY Office turns to mobile POS to bust queues at Christmas, keeps it year round

CASE STUDY Office turns to mobile POS to bust queues at Christmas, keeps it year round

18 Jan 2016by Paul Skeldon
From its origins in the early 1980s, Office has grown steadily and is a staple of the British high street and now has more than 150 global sites, including concessions in Selfridges IRDX RSEL], Topshop and House of Fraser .
Case StudiesMobilePaymentStrategy and InnovationTechnologyThemes
IRX2015 PREVIEW Mobile at the centre of e-commerce

IRX2015 PREVIEW Mobile at the centre of e-commerce

18 Mar 2015by Paul Skeldon
The importance of mobile to retailers continues to grow and the mobile conference track at Internet Retailing Expo on 25 March promises to be a highlight of the show.
Case StudiesMobileThemes
IRX15 PREVIEW Stop ‘desktop first’ thinking and learn from Schuh’s case study

IRX15 PREVIEW Stop ‘desktop first’ thinking and learn from Schuh’s case study

03 Feb 2015by Paul Skeldon
Most retailers now ‘get’ mobile, but turning theory into practice is being hampered by ‘desktop first’ thinking.
Case StudiesMobileTechnologyThemes

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