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EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

16 Apr 2021by Chloe Rigby

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

15 Apr 2021by Callum Saunders

European Grocery Report 2021

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As stores reopen, are shoppers returning – and what are the implications for online sales?

Delivery

Ocado plans robotic in-kitchen deliveries and self-driving delivery vehicles as it takes £10m stake in autonomous technology specialist

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COVID-19

Analysis of the COVID-19 Coronavirus pandemic's impact upon consumer confidence, retail, shopping behaviour and ecommerce

As stores reopen, are shoppers returning – and what are the implications for online sales?

16 Apr 2021by Chloe Rigby

Five days after shops have reopened, the appetite to shop in store seems at least initially to be stronger. Vaccinations appear to be giving new levels of reassurance to customers, especially those ...

COVID-1915 Apr 2021

50% of UK shoppers to continue purchasing clothing online despite shops reopening

179

Strategy and Innovation13 Apr 2021

Quiz plans its comeback from a pandemic that saw sales of its smart casual and occasion wear fall by two thirds

104

Industry13 Apr 2021

Online sales grow fast in locked-down March – with a strong recovery for clothing sales and a fall in beer and wine sales: BRC and IMRG

191

COVID-1909 Apr 2021

Frasers Group says Covid-19 could cost its business more than £320m this financial year, as it predicts ‘further restrictions’ on trading

200

Almost half of sales now online at Ryman – owner Theo Paphitis warns business rates could kill in-store retail

Strategy and Innovation09 Apr 2021

Almost half of sales now online at Ryman – owner Theo Paphitis warns business rates could kill in-store retail

208

Co-op now supplying groceries for online delivery from 800 shops

Strategy and Innovation08 Apr 2021

Co-op now supplying groceries for online delivery from 800 shops

253

Comments

Retail experts share their observations and opinions

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

15 Apr 2021by Callum Saunders

GUEST COMMENT Managing the unpredictable with better data

13 Apr 2021by Aaron Goldman

GUEST COMMENT Online shopping and the high street: time to learn from the digital insurgents

13 Apr 2021by Steve Barrett

GUEST COMMENT Well-funded, easily distributed and ESG compliant: retail’s post pandemic winners

09 Apr 2021by Nigel Parson

GUEST COMMENT What is a power shopper and are you doing enough to attract them?

08 Apr 2021by Mark Kirschner

GUEST COMMENT Ultra-fast grocery fulfilment ready to accelerate post-lockdown

06 Apr 2021by Chris Moss

GUEST COMMENT: Retail brands should stop underestimating podcasts

01 Apr 2021by Chris Beer

GUEST COMMENT How retail finance teams can help plan for unpredictable trends

30 Mar 2021by Warwick Haycock

GUEST COMMENT Life after lockdown – what’s next for retail

26 Mar 2021by Guy Elliott

GUEST COMMENT Driving customer service excellence in 2021

25 Mar 2021by Jonathan Allan

GUEST COMMENT Retail opportunity: The changing shape of retail peak periods

23 Mar 2021by Nic Pentelow

View All Comments

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UPDATED Non-essential shops could open as early as June 1 – if Covid-19 infection rate permits

UPDATED Coronavirus round-up: the retail response to Covid-19

Online shopping surges by 129% across UK and Europe and ushers in new customer expectations of etail

UPDATED Coronavirus round-up: Ikea, Currys PC World, Clarks, ecommerce growth, what shoppers are buying – including non-essentials boom

eBay shows the effects of lockdown on its business

LOCKDOWN 3.0 UK shops return to lockdown as Covid-19 infection rate spikes

Surge in ecommerce will outlive corona across Europe, consumer research suggest

Coronavirus round-up: latest from DFS and AO, plus how shoppers are buying, footfall figures, job retention scheme and more

Non-essential stores shut down: what are the new rules, and how are retailers responding?

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest COVID-19 News

Co-op now supplying groceries for online delivery from 800 shops

08 Apr 2021

March footfall bodes well for 12 April reopening; IKEA’s plans for store traffic; Boots using mobile to keep in-store staff safe; offers need to be consistent across channels

08 Apr 2021

Supermarkets see non-food boom as non-essentials remain shut, with online growing 92%

07 Apr 2021

99% of UK adults use the web in 2020, with use among older people and disabled surging, says ONS

07 Apr 2021

Retailers fast-tracking robotic automation technologies in the wake of COVID-19

07 Apr 2021

Whitepapers

The range challenge: Offering more for less in the 2020 shift online

Smart delivery: Meeting customer demands in the Covid era

State of localisation 2020: Why true localisation translates to more than just language

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