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Downloadable Directory

GUEST COMMENT Using gamification to drive conversion in retail  

04 Aug 2020by Ben Stirling

EDITORIAL How John Lewis, Waitrose, Amazon, Sainsbury’s, Argos and Pets at Home are adapting their strategies as shoppers shift further online

31 Jul 2020by Chloe Rigby

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

31 Jul 2020by Laura Morroll

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Strategy and Innovation

Dixons Carphone cuts 800 jobs as it streamlines shop management and focuses on omnichannel retailing

COVID-19

Hugo Boss posts second quarter loss after Covid-19 lockdowns – despite 74% growth in online sales

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COVID-19

Analysis of the COVID-19 Coronavirus pandemic's impact upon consumer confidence, retail, shopping behaviour and ecommerce

Hugo Boss posts second quarter loss after Covid-19 lockdowns – despite 74% growth in online sales

04 Aug 2020by Chloe Rigby

Hugo Boss today reports that its second-quarter sales fell by more than half when its shops shut during Covid-19 lockdowns. Online sales grew by more than 74% – but that wasn’t enough to stave off a ...

Under Armour reports ‘significant’ online growth but sales fall across its markets amid Covid-19 lockdowns

COVID-1904 Aug 2020

Under Armour reports ‘significant’ online growth but sales fall across its markets amid Covid-19 lockdowns

52

Strategy and Innovation03 Aug 2020

Hobbycraft plans multichannel expansion via small format shops – and says its online sales grew by 200% during the Covid-19 lockdown

153

Strategy and Innovation31 Jul 2020

How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

248

Strategy and Innovation31 Jul 2020

Amazon online grocery sales tripled and its profits doubled in the second quarter of its financial year

436

COVID-1930 Jul 2020

Two ways Sainsbury’s is using mobile technology to help customers avoid queuing in its shops

282

COVID-1930 Jul 2020

ScS shows huge swings that lockdown brought to its business

202

Comments

Retail experts share their observations and opinions

GUEST COMMENT Using gamification to drive conversion in retail  

04 Aug 2020by Ben Stirling

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

31 Jul 2020by Laura Morroll

GUEST COMMENT Retail after COVID-19: From contactless omnichannel fulfilment to changing customer perceptions

30 Jul 2020by Zach Thomann

GUEST COMMENT Making the most of customer data to improve brand retention

28 Jul 2020by Leyton Ede

GUEST COMMENT How to pivot your Amazon strategy: now and after Covid-19

24 Jul 2020by Ronald Dod

GUEST COMMENT 5 trends transforming digital retail post-crisis

23 Jul 2020by Jean-René Boidron

GUEST COMMENT Omnichannel retail and the future of shopping

21 Jul 2020by Pete Wickes

GUEST COMMENT Efficiency, efficiency… sustainability: how AI can help retailers achieve both goals

17 Jul 2020by Wayne Snyder

GUEST COMMENT Life in 2022: How a Global Pandemic Changed Payments

16 Jul 2020by James Booth

GUEST COMMENT Covid-19 and retail: don’t shelve that online strategy just yet

14 Jul 2020by Lars Larsson

GUEST COMMENT Cybersecurity efforts need to be urgently revised as digital payments gain popularity

10 Jul 2020by Sam Bocetta

GUEST COMMENT Unearthing new revenue streams and routes to profit through the power of digital

09 Jul 2020by Dan Arden

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Frontline

Feedback from the frontline of multichannel retail

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

Consumerism vs. Conscious Commerce: Striking the Balance – New Research by PFS & LiveArea

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

Company Spotlight: James and James Fulfilment

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

Company Spotlight: Coveo

How smart rewards programmes will kickstart the economy after COVID-19

How smart rewards programmes will kickstart the economy after COVID-19

View More Frontline

Most Viewed

UPDATED Non-essential shops could open as early as June 1 – if Covid-19 infection rate permits

UPDATED Coronavirus round-up: the retail response to Covid-19

UPDATED Coronavirus round-up: Ikea, Currys PC World, Clarks, ecommerce growth, what shoppers are buying – including non-essentials boom

eBay shows the effects of lockdown on its business

Surge in ecommerce will outlive corona across Europe, consumer research suggest

Coronavirus round-up: latest from DFS and AO, plus how shoppers are buying, footfall figures, job retention scheme and more

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

UPDATED Coronavirus round-up: Halfords, Asos, Matalan, Nosto, Awin, Nielsen, Aldi, Hammerson, Ikea, Mothercare and more on Covid-19

Non-essential stores shut down: what are the new rules, and how are retailers responding?

Website launched to find grocery delivery slots for vulnerable shoppers

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest COVID-19 News

ScS shows huge swings that lockdown brought to its business

30 Jul 2020

Toolsation sales grow by more than a third as shoppers use multichannel services to buy during lockdown

28 Jul 2020

Boohoo Group sets out terms of reference for Leicester supply chain review

28 Jul 2020

Amazon Fresh delivery now free for Prime members in London and the South East – and set to expand further across the UK this year

28 Jul 2020

GUEST COMMENT Making the most of customer data to improve brand retention

28 Jul 2020

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

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