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GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020by Hannah Stewart

EDITORIAL What role can mobile play in the new world of retail?

28 May 2020by Paul Skeldon

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

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COVID-19

Analysis of the COVID-19 Coronavirus pandemic's impact upon consumer confidence, retail, shopping behaviour and ecommerce.

Follow trends in the RetailX Coronavirus Consumer Confidence Tracker or view the 20th May survey results

GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

David Jeffrey of Barclaycard Payments explains how and why retailers might streamline their payments during the Covid-19 pandemic

Comments

Retail experts share their observations and opinions

GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020by Hannah Stewart

GUEST COMMENT What comes next for the retail industry?

26 May 2020by Philippe Corrot

GUEST COMMENT The three biggest data challenges facing today’s online retailers and how to overcome them

22 May 2020by Alexander Igelsböck

GUEST COMMENT How retailers can create a frictionless customer experience

21 May 2020by Ciaran Bollard

GUEST COMMENT Adapting ecommerce for lockdown and beyond

19 May 2020by Zack Sullivan

GUEST COMMENT Life after lockdown: how retailers can prepare their store go-live strategy

15 May 2020by Emile Naus

GUEST COMMENT Knowledge is power: how to harness in-store mobility to maximise sales

14 May 2020by lee jones

GUEST COMMENT From dark store to hybrid store – adapting to a new world order

12 May 2020by Joe Farrell

GUEST COMMENT The key to reducing online basket abandonment? Keeping up with customer payment preferences

07 May 2020by James Booth

GUEST COMMENT How data helps retailers in a crisis

05 May 2020by Kerry Young

GUEST COMMENT How to implement a long-term IT strategy for retail

01 May 2020by Chloe Rigby

View All Comments

Frontline

Feedback from the frontline of multichannel retail

How smart rewards programmes will kickstart the economy after COVID-19

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer?

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

View More Frontline

UPDATED Non-essential shops could open as early as June 1 – if Covid-19 infection rate permits

UPDATED Coronavirus round-up: the retail response to Covid-19

UPDATED Coronavirus round-up: Ikea, Currys PC World, Clarks, ecommerce growth, what shoppers are buying – including non-essentials boom

UPDATED Coronavirus round-up: Halfords, Asos, Matalan, Nosto, Awin, Nielsen, Aldi, Hammerson, Ikea, Mothercare and more on Covid-19

eBay shows the effects of lockdown on its business

Non-essential stores shut down: what are the new rules, and how are retailers responding?

Website launched to find grocery delivery slots for vulnerable shoppers

Surge in ecommerce will outlive corona across Europe, consumer research suggest

Coronavirus round-up: latest from DFS and AO, plus how shoppers are buying, footfall figures, job retention scheme and more

UPDATED Coronavirus round-up: Marks & Spencer, ScS, Hotel Chocolat, Travis Perkins, Frasers Group, Ikea, Joules, IMRG, FTA and more as the way we shop changes

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest COVID-19 News

Most ScS stores now open for business

26 May 2020

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

26 May 2020

How leading UK retailers are approaching safe distancing in-store in practice

26 May 2020

Ikea set to reopen 19 shops in England and Northern Ireland on June 1

22 May 2020

RetailX Coronavirus Consumer Confidence Tracker - 20th May

22 May 2020

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Frontline

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

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