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GUEST COMMENT Cybersecurity efforts need to be urgently revised as digital payments gain popularity

10 Jul 2020by Sam Bocetta

GUEST COMMENT Unearthing new revenue streams and routes to profit through the power of digital

09 Jul 2020by Dan Arden

EDITORIAL How radical change is now being forced upon retailers

09 Jul 2020by Paul Skeldon

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The 2020 RXEU Europe Growth 3000

In the first RXEU Growth 3000 report, we publish the list of 3,000 companies that follow our previously-published RXEU Top500.

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EDITORIAL How the role of the store is changing as customers do more of their shopping online

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Visitors to all retail locations stayed low in June, but recovery started once non-essential shops reopened

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COVID-19

Analysis of the COVID-19 Coronavirus pandemic's impact upon consumer confidence, retail, shopping behaviour and ecommerce

Visitors to all retail locations stayed low in June, but recovery started once non-essential shops reopened

10 Jul 2020by Chloe Rigby

Visitor numbers to stores are still well below where they were a year ago, the June BRC-ShopperTrak Footfall Monitor suggests, but retail parks appear to be recovering faster than other locations

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Retail experts share their observations and opinions

GUEST COMMENT Cybersecurity efforts need to be urgently revised as digital payments gain popularity

10 Jul 2020by Sam Bocetta

GUEST COMMENT Unearthing new revenue streams and routes to profit through the power of digital

09 Jul 2020by Dan Arden

GUEST COMMENT Covid-19: small retailers and their new opportunities

07 Jul 2020by Rory O'Connor

GUEST COMMENT How retailers should be using AR

03 Jul 2020by Marc Uible

GUEST COMMENT How tech is driving the reinvention of the High Street

02 Jul 2020by Stefan Spendrup

GUEST COMMENT A winning UK strategy despite and through Covid-19: E-Grocery

30 Jun 2020by Philippe Corrot

GUEST COMMENT How effective use of digital communication channels helps retailers support customers in a time of crisis

26 Jun 2020by Jay Patel

GUEST COMMENT Online purchases yet to find a ‘voice’

25 Jun 2020by Pete Wickes

GUEST COMMENT Coronavirus Job Retention Scheme risks: what the Government's clawback regime means for retailers

23 Jun 2020by Chloe Rigby

GUEST COMMENT What does the future hold for retail experiences?

19 Jun 2020by Anna Brettle

GUEST COMMENT Leveraging IoT for a safe reopening

18 Jun 2020by Ajay Rane

GUEST COMMENT How the coronavirus pandemic is accelerating the adoption of experiential ecommerce technology

16 Jun 2020by Michael Valdsgaard

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Frontline

Feedback from the frontline of multichannel retail

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

Company Spotlight: James and James Fulfilment

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

How smart rewards programmes will kickstart the economy after COVID-19

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage itExpert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)Expert partner: eDesk by xSellco

View More Frontline

UPDATED Non-essential shops could open as early as June 1 – if Covid-19 infection rate permits

UPDATED Coronavirus round-up: the retail response to Covid-19

UPDATED Coronavirus round-up: Ikea, Currys PC World, Clarks, ecommerce growth, what shoppers are buying – including non-essentials boom

eBay shows the effects of lockdown on its business

Surge in ecommerce will outlive corona across Europe, consumer research suggest

Coronavirus round-up: latest from DFS and AO, plus how shoppers are buying, footfall figures, job retention scheme and more

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

UPDATED Coronavirus round-up: Halfords, Asos, Matalan, Nosto, Awin, Nielsen, Aldi, Hammerson, Ikea, Mothercare and more on Covid-19

Non-essential stores shut down: what are the new rules, and how are retailers responding?

Website launched to find grocery delivery slots for vulnerable shoppers

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest COVID-19 News

JD Sports Fashion remains committed to stores post-Covid – but warns more flexibility may be needed in leases

07 Jul 2020

Online shopping expected to remain at ‘Christmas +’ levels as high street visitor numbers stay low despite lockdown easing

07 Jul 2020

AO chief executive John Roberts on how the retailer has navigated the Covid-19 pandemic

07 Jul 2020

GUEST COMMENT Covid-19: small retailers and their new opportunities

07 Jul 2020

Land Securities says most of its retail tenants have not paid their June rent, although shopper spending now running at 80% of last year as stores reopen

03 Jul 2020

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Frontline

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

Customer retention matters more than ever. Here’s how to manage itExpert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)Expert partner: eDesk by xSellco

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