My Preferences

My Account

View all research reports

Operations and Logistics

Strategy and Innovation

Advertising opportunities

Advertising opportunities

retailTRUST

Video Channel

Transition to The Connected Distribution Centre - Webinar

Video Channel

Luxury Sector Report 2021 in discussion - Webinar

Industry

Downloadable Directory

New 10-minute grocery delivery service launches in London

05 Mar 2021by Chloe Rigby

EDITORIAL How retailers from Gap and M&S to Waitrose are responding as customers shift ever further online

05 Mar 2021by Chloe Rigby

GUEST COMMENT What does the great UK retail reset mean for consumers?

05 Mar 2021by Brian Skewes

European Grocery Report 2021

Growth 2000 Report

Growth 3000 Europe

RetailX Sector Reports

RetailX Country Reports

Spain Top100

RXED Top500

Sustainable Ecommerce

View all research reports

RXUK Top500 Report 2021

The RetailX UK Top500 2021

Operations & Logistics

Strategy & Innovation

Strategy and Innovation

Gap shifts to digital-first strategy, as 45% of annual sales take place online

Location

Frasers Group warns ‘disappointing’ budget news may mean it closes shops

Craig Summers

Recent Articles

GUEST COMMENT The cost of doing nothing in the changing retail world

Guest Comment | 29 Apr 19

2019 is set to be one of the most challenging years retailers have ever faced. The market is flooded with uncertainty – and many retailers appear paralysed by indecision. Should the priority remain cost cutting or are there any opportunities for growth? Retailers that continue to innovate, listen to their customers and invest in technology will reap the rewards; but, asks Craig Summers, UK Managing Director, Manhattan Associates, what is the cost of doing nothing?

GUEST COMMENT What is the checkout of the future?

Guest Comment | 03 Apr 19

It’s time to put the supply chain at the heart of the business

Magazine Articles | 20 Mar 19

Craig Summers, UK Managing Director, Manhattan Associates, examines why the supply chain and customer experience are intrinsically linked.

GUEST COMMENT Omnichannel thinking is jeopardising retail success

Guest Comment | 29 May 18

After a decade of omnichannel retailing, it should not be news to retailers that customers buy from a brand, not a channel. And yet, channel-specific policies persist; policies that not only undermine the quality of the customer experience but actively jeopardise brand perception.

Become a Member

Create your own public-facing profile

Gain access to all Top500 research

Personalise your experience on IR.net

We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

About Internet Retailing

Advertise on Internet Retailing

Terms and Conditions

Craig Summers

Recent Articles

Become a Member

Latest Tweet