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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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IRC 2016 Andrew McLean of Urban Outfitters completes the keynote line-up

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IRC 2016 Andrew McLean of Urban Outfitters completes the keynote line-up
IRC 2016 Andrew McLean of Urban Outfitters completes the keynote line-up
Andrew McLean of Urban Outfitters has been named as a keynote speaker at InternetRetailing Conference 2016. He joins a line-up that already includes James McClure of Airbnb, Tony Rivenell of Halfords and Ian Jindal, editor-in-chief of InternetRetailing.

In his keynote, McLean will focus on what opportunities international retail will bring to ecommerce and multichannel retailers, and how to approach assessing which model will work best for each trader. His session, International: Cashing in on Burgeoning Opportunities in International Retail Markets! is at at 9.50am at IRC 2016, to be held on October 12 2016.

Andrew McLean has been chief operating officer of European operating divisions at Urban Outfitters since January 2009. There he is responsible for all European shared service operations, including finance, logistics, development and talent acquisition, for Urban Outfitter's retail brands Anthropologie and Urban Outfitters, as well as wholesale brands Free People and Leifsdottir.

His IRC presentation is in keeping with the wider theme of new horizons, as IRC 2016 looks to the future of ecommerce and multichannel retail. It will provide a forum for retailers to discuss the direction of travel as omnichannel commerce moves into the next stage of digitally-led transformation. This is the 11th conference, and as the event moves into its second decade it focuses on changes in both the way that shoppers buy, and that retailers sell that are likely to come in future. In his keynote, McClure will focus on marketplaces, while Rivenell will consider mobile.

The keynote session heads up a diverse agenda across three streams, Engage, Grow, and Transform, with speakers from retailers and service providers as diverse as Home Retail Group, River Island, Urban Outfitters, Lego, Woolovers and Vente Privée.

“Ecommerce professionals, for over a decade at the vanguard of innovation and radical change, are themselves now having to adapt and change as ecommerce is no longer a channel but an equal partner with stores,” said Ian Jindal, editor-in-chief of InternetRetailing.

“For 2016 we’re looking to new horizons that the modern digitally-enabled retailer can scan as we seek to satisfy the demands of the connected, savvy customer.”

The event, to be held at the Novotel, Hammersmith, London, follows directly on from sister event the eDelivery Conference, to be held the previous day, October 11, at the same venue. This event, for retail logistics professionals, focuses on Practicalities, a theme explored through the twin tracks of availability and experience.

“Creating options and providing robust solutions could be the mantra of the multichannel professionals responsible for S-O-L-D – supply chain, operations, logistics and delivery,” said InternetRetailing’s Jindal. “The infrastructural aspects of multichanne retail are creating new capabilities to be turned into customer promises. Our theme for the second annual eDelivery Conference is practicality. Our two tracks, availability and experience, will analyse those much needed practical approaches to fulfil the multichannel promise.”

Speakers from Tesco and feelunique.com are confirmed at EDC 2016.

For more information about the InternetRetailing and eDelivery conferences click here.

We have a limited number of full delegate passes to win. Each entitles the holder to access all conference tracks, post conference networking receptions, and to meals and refreshments at the event. We're offering them to the retailers who we judge to have the best answer to the following question: what development or event of the year so far has been most significant for the ecommerce and multichannel industry, in your view? Enter by tweeting @IR_conf and @etail with your responses.
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