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EDITORIAL How retailers are working to serve customers while keeping them and staff safe

31 Mar 2020by Chloe Rigby

GUEST ANALYSIS Surviving Covid-19: A playbook for the retail supply chain

31 Mar 2020by Matthew Robertson

GUEST COMMENT Retail isn’t dying, bad retail is. Here’s how to be good

31 Mar 2020by Steve Pitts

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

Operations & Logistics

Strategy & Innovation

Operations and Logistics

DIA and Carrefour find new approaches to sell online groceries as demand surges

COVID-19

UPDATED Coronavirus round-up: Halfords, Asos, Matalan, Nosto, Awin, Nielsen, Aldi, Hammerson, Ikea, Mothercare and more on Covid-19

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UPDATED Coronavirus round-up: Marks & Spencer, ScS, Hotel Chocolat, Travis Perkins, Frasers Group, Ikea, Joules, IMRG, FTA and more as the way we shop changes

20 Mar 2020by Chloe Rigby

We’re reporting on the effect of the Covid-19 coronavirus on the way UK shoppers buy – and on how retailers are responding to that changing behaviour. Today, we report as figures show retail moving ...

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Retail experts share their observations and opinions

GUEST COMMENT Retail isn’t dying, bad retail is. Here’s how to be good

31 Mar 2020by Steve Pitts

GUEST COMMENT How remote working will help retail revaluate its agenda

26 Mar 2020by Robert Lockyer

GUEST COMMENT How connected consumer experiences can finally live up to the hype

24 Mar 2020by Freek Bijl

GUEST COMMENT How can retailers mitigate air quality risks?

20 Mar 2020by Fiona Canby and Keith Morton QC

GUEST COMMENT Three ways retail psychology can help save the high-street

19 Mar 2020by Fredrik Neumann

GUEST COMMENT Data-driven personalisation: retail communications in the 2020s

17 Mar 2020by Nick Barbeary

GUEST ANALYSIS Managing the impact of coronavirus

13 Mar 2020by Javier Colado

GUEST COMMENT Unified communication is a key differentiator for retail and consumer brands

13 Mar 2020by David Liu

GUEST COMMENT Is the ecommerce market ready for progressive web apps?

12 Mar 2020by Arno Ham

GUEST COMMENT How retailers are using visual search in 2020

10 Mar 2020by Lihi Pinto Fryman

GUEST ANALYSIS What UK retailers can learn from China's retailers in the face of coronavirus

06 Mar 2020by Elena Gatti

GUEST COMMENT Easter is easier with digital asset management

06 Mar 2020by Sairah Mojib

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Frontline

Feedback from the frontline of multichannel retail

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer?

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

Bis Henderson Recruitment Roundtable: Finding a holistic approach to diversity Expert partner: Bis Henderson

Omnichannel Fulfillment: The Never-Ending Delivery Expert partner: Logistyx

Can machine learning help retailers sell more? Sponsored

Top500 retailers John Lewis, Holland & Barrett and AO lead agenda at The Delivery Conference 2020 Sponsored

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

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AO to deliver to Aldi’s online customers

CASE STUDY John Lewis: customer-centric delivery

Morrisons trials Center Parcs grocery deliveries, while taking a capital light approach to online expansion

Asos focuses on the customer experience, and plans investment in AI

UPDATED Coronavirus round-up: Marks & Spencer, ScS, Hotel Chocolat, Travis Perkins, Frasers Group, Ikea, Joules, IMRG, FTA and more as the way we shop changes

Smart packaging can link online and real-world marketing, report suggests

Missed delivery windows cost retailers, carriers and consumers a collective £1.6bn a year: IMRG

In other news… From delivery robots to Domino’s and Just Eat

UK shoppers now spend £2bn a year on retail subscriptions: study

Shoppers now buying online more often: study

Latest Delivery News

Older Gen X shoppers driving explosion in online orders – and they don’t need fast delivery, says study

19 Feb 2020

AO delivers for The Cotswold Company

04 Feb 2020

In other news… On the dot approaches half a million evening deliveries, while Barclaycard supplies payment technology in BigCommerce

04 Feb 2020

Magway raises £1m to pilot underground online deliveries

28 Jan 2020

PEAK 2019 From spikes in demand for fast delivery, to the rise of sustainable – and less convenient – buying options

20 Dec 2019

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Frontline

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

Bis Henderson Recruitment Roundtable: Finding a holistic approach to diversity Expert partner: Bis Henderson

Omnichannel Fulfillment: The Never-Ending Delivery Expert partner: Logistyx

Can machine learning help retailers sell more? Sponsored

Top500 retailers John Lewis, Holland & Barrett and AO lead agenda at The Delivery Conference 2020 Sponsored

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

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