My Preferences

My Account

Research

View all research reports

Operations and Logistics

Strategy and Innovation

Advertising opportunities

Advertising opportunities

Video Channel

How Hush are using enhanced location data to delight their customers - Webinar with Loqate

Video Channel

Sleigh this holiday season with conversational gift finders - Webinar with Zoovu

Industry

Downloadable Directory

EDITORIAL Will 2020 be the year of sustainable online and multichannel retailing?

17 Jan 2020by Chloe Rigby

GUEST COMMENT Returners, fraudsters and tricksters - the impact of serial returners on retailers

17 Jan 2020by Assaf Feldman

GUEST COMMENT How Instagram is changing the way we shop: The rise of Instagram checkout

16 Jan 2020by Cally Archibald

View all research reports

RXEU Top500 Report 2019

The RetailX Europe Top500 2019

Operations & Logistics

Strategy & Innovation

Strategy and Innovation

Pandora seeks data specialists, product managers for new digital division

Sustainability

Asda works with brands to put sustainable shopping to the test

Demetrius Williams

Recent Articles

GUEST COMMENT How to localise your customer service approach to better serve your European customers

Guest Comment | 02 Nov 18

Customers need to be reassured that help will be on hand once they make a purchase. In fact, in a survey of customers in France, Germany, Italy, the US, the UK and Australia, 40% said they expect to access help online within five minutes, while 31% expect it immediately.

Become a Member

Create your own public-facing profile

Gain access to all Top500 research

Personalise your experience on IR.net

We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

About Internet Retailing

Advertise on Internet Retailing

Terms and Conditions

Demetrius Williams

Recent Articles

Become a Member

Latest Tweet