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EDITORIAL From Amazon to Quiz and Joules: how retailers are adapting to the way customers buy

06 Dec 2019by Chloe Rigby

GUEST COMMENT Getting close to customers through coding

06 Dec 2019by Lee Metters

GUEST COMMENT The Reinvention of retail – oblivion or opportunity?

05 Dec 2019by Viktoriya Trifonova

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RXEU Top500 Report 2019

The RetailX Europe Top500 2019

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PEAK 2019 What Amazon offers last-minute Christmas shoppers – and how shoppers bought over Cyber weekend

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Dunelm completes shift to new digital platform

Duncan Hendy

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GUEST COMMENT Earning loyalty by enchanting the king

Guest Comment | 01 Oct 18

Though it might be hard to admit, the customer is king and we are mere street sellers vying for his attention. He is digitally savvy and frivolous to boot, saving true loyalty for exceptional experiences that genuinely delight him. So, all too aware that loyalty is the goal, where do retailers begin in their enchantment of the king?

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