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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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Christmas shopping takes off online and on mobile

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Christmas shopping takes off online and on mobile
Christmas shopping takes off online and on mobile
The Christmas shopping season is well and truly underway, in today's Internet Retailing newsletter, where we report on how the run up to the festivities is unfolding so far. But while volumes are growing sharply now, the festive effect has been here for some time, according to today's figures from the BRC, which show November online sales lifted as a result.


The BRC says that innovative delivery services are helping to lift Christmas online sales and, as luck would have it, today we also report on a number of new delivery innovations, from Network Rail's move to turn unused space into ecommerce parcel shops, to CollectPlus' move to enable international returns, to Amazon's plans to use drones as delivery vehicles. Finally, we also report on how retailers are too often overlooking older shoppers, according to a new Shoppercentric study. Read on too to find out about our IRC 2013 presentation catch-up service, and about IRX 2014, our annual expo.

Our events

We're now gearing up for Internet Retailing Expo 2014 (IRX 2014) in Birmingham. The event will be held on March 26 and 27 at the NEC in Birmingham, where there'll be an array of conference streams, workshops and a wide range of exhibitors showing off the latest cutting edge technologies. Watch the Internet Retailing website for the latest news on speakers and exhibitors, but registrations are already open on the IRX 2014 website.

If you missed an Internet Retailing Conference 2013 presentation that you'd like to catch up on, you can do so now through the post-event website. Visitors to www.internetretailingconference.com can access all the presentations that we've been given permission to share with our audiences.
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