Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

You are in: > Home > Views > Editorial

This is your 1 complimentary article for this month

Become a member for unlimited and immediate access.


Register
Already a member? Log in here

Debenhams, Carpetright and Yoox Net-A-Porter on multichannel progress

Linked InTwitterFacebookeCard
Debenhams, Carpetright and Yoox Net-A-Porter on multichannel progress
Debenhams, Carpetright and Yoox Net-A-Porter on multichannel progress
In today's InternetRetailing newsletter we're reporting as retailers from Debenhams to Net-A-Porter give us the latest status update on their multichannel development.

Debenhams says that mobile is driving its online sales growth, while Carpetright is seeing online play an increasingly important role in a sales strategy in which the store remains vital. Meanwhile, the Yoox Net-A-Porter group is developing artificial intelligence solutions and says it is working to move to mobile-only in search of the most profitable and engaged customers.

Some of the science underlying retail decisions is exposed in today's report from marketing personalisation specialist Qubit as it shows exactly which personalisation tactics have the biggest payback.

Today we're also delighted to announce that InternetRetailing's first IREU Top500 Strategy and innovation report is now available online, featuring our research team's performance-led investigation into ecommerce and multichannel strategies.

Today's timely guest comment comes from Richard McCrossan of Genesys, who argues that omnichannel is vital in a good customer experience.

Webinars

Find out more about upcoming InternetRetailing webinars and register for free on the InternetRetailing webinar page. You can also catch up with past webinars on the page: recent sessions have come from IBM Watson on using AI to improve the customer experience, and from SmartFocus and The Entertainer on using social to reach digital customers.
Linked InTwitterFacebookeCard
Add New Comment
LoginRegister

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter