ao link
Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
You are in: > Home > Views > Editorial

This is your 1 complimentary article for this month

Become a member for unlimited and immediate access.


Register
Already a member? Log in here

EDITORIAL Has the way we shop changed for good over the last year of Covid-19?

Linked InTwitterFacebookeCard
Image: Shutterstock
Image: Shutterstock
Sharelines

EDITORIAL Has the way we shop changed for good over the last year of Covid-19?

In today’s InternetRetailing newsletter, we look back on how retail has changed over the last long year. For today marks one year since non-essential retail was ordered to close for the Covid-19 pandemic. The way we shop has changed enormously since then, and we consider whether the change is likely to be permanent.

 

We also report on BRC analysis of ONS figures that indicates the extent of job losses in the retail industry over the last year, with more than 60,000 fewer jobs in the industry this February than last.

 

B&Q and Screwfix owner Kingfisher Group this week showed the shift to online shopping – and to click and collect and mobile – in its own business as it reported on its latest financial year. It shows that shops remain important to its business model, although it is looking again at how big they are and where they are placed.


We have two stories that show how B2B businesses are updating their customer experience at a time when more people are using the internet to buy. Builders’ merchant Travis Perkins has launched a mobile app that trade customers can use to plan and buy building materials at their own personalised prices. OfficeTeam, meanwhile, is offering a new office supplies subscription service for employers whose staff now works from home.

 

US online wholesale marketplace Faire is launching in the UK, linking independent retailers with international brands - including those that don’t sell on Amazon.

 

In today’s guest comment, Nic Pentelow of CitySprint considers the changing shape of retail peak periods.

 

Linked InTwitterFacebookeCard
Add New Comment
You must be logged in to comment.

The InternetRetailing Newsletter

A curated update containing news analysis, reports, podcasts and opinion - completely free and delivered three times weekly

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter