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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

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Happy holidays? Plotting the emerging shape of retail over Christmas 2017

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Happy holidays? Plotting the emerging shape of retail over Christmas 2017
Happy holidays? Plotting the emerging shape of retail over Christmas 2017
In today's InternetRetailing newsletter, we are starting to read the runes of how Christmas trading fared this year. Early figures are suggesting brisk online trade, contrasting with falling high street footfall. Find out more in our round-up of what we know so far. This comes at the point when just a handful of retailers, including Next, John Lewis and the Theo Paphitis Retail Group have so far given updates on Chrsitmas trading.

But what we're already finding seems to confirm an ongoing, long-term shift in the way that shoppers buy. This, warns retail entrepreneur Theo Paphitis, to contribute to a perfect storm for the industry in 2017.

On a lighter note, we have a round-up of five UK innovations that took off for Amazon in the last year - unlike the giant flying warehouse that's currently in the news as the subject of a 2014 patent application.

We also hope our round up of 12 approaches that work in mobile and cross-channel retailing will be a valuable starting point for the year.

Finally, today's guest comment comes from Monica Eaton-Cardone of Chargebacks911 and its parent company Global Risk Technologies.

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