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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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Heading towards a new era of retail

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In today's InternetRetailing newsletter we looking towards what Tesco this week termed a 'new era of retail'. We report on how multichannel leader Tesco is adapting its operations to face that new era. This week it shared its numbers to show both that online grocery operations can be profitable, and that multichannel shoppers do spend more. Visitors to IRX 2014 will also be looking towards that new era of retail, and today our IRX 2014 preview features keynote speaker Paul Loft, managing director of Homebase, who reflects on how the retailer is adapting to meet new consumer needs and behaviour.

Continuing the theme, we also report on DPD and Asos as they push the boundaries of what's possible in convenient logistics, we report on how the way Domino's Pizza customers use mobile devices is mirroring a more general trend reported this week by IMRG and Capgemini, and how Joules' German customers can now use a wider range of payment methods. Today's guest comment is from Adrien Nussenbaum of Mirakl, who considers how online marketplaces can harness the power of dropshipping.

Our events

We're now gearing up for Internet Retailing Expo 2014 (IRX 2014) in Birmingham. The event will be held on March 26 and 27 at the NEC in Birmingham, where there'll be an array of conference streams, workshops and a wide range of exhibitors showing off the latest cutting edge technologies. Watch the Internet Retailing website for the latest news on speakers and exhibitors, while registrations are open on the IRX 2014 website.

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