Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
You are in: > Home > Views > Editorial

This is your 1 complimentary article for this month

Become a member for unlimited and immediate access.


Register
Already a member? Log in here

How online and multichannel are compensating for falling store sales

Linked InTwitterFacebookeCard
How online and multichannel are compensating for falling store sales
How online and multichannel are compensating for falling store sales
Online provided a sweet spot of growth this week for retailers that were seeing sales fall in store. In today's InternetRetailing newsletter we report on how ecommerce was the power behind a sales recovery at Morrisons while at Next and Sainsbury's, online sales helped to compensate for falling store sales.

For all these retailers, investment is multichannel strategies that enable shoppers to buy whenever and wherever they want, whether that's via a mobile phone or in the store, is coming good. In a sense, this is a change in consumer behaviour that's already happened. The next big change that forward-looking retailers are now planning for looks set to be be the Internet of Things. Forrester warns in a report on this subject that the IoT will redefine the way that brands, and retailers, engage with their customers.

Today's guest comment comes from Callum Godwin of CMS Payments Intelligence (CMSpi), and considers how ecommerce retailers should respond to recent changes to payment card fees.

Our research

The latest InternetRetailing research, the IRUK Top500 2016 and the first 2016 dimension report, on Brand Engagement, is now available to download. Visit the IRUK Top500 section of the website to find out more.

Our webinars

Click to visit the Internet Retailing webinars page to catch up on the latest webinars, which are also available to view again on the IRTV channel.

Event presentations and interviews

Catch up with presentations and other interviews from IRC 2015 on the event website now.
Linked InTwitterFacebookeCard
Add New Comment
LoginRegister

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter