Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

You are in: > Home > Views > Editorial

This is your 1 complimentary article for this month

Become a member for unlimited and immediate access.


Register
Already a member? Log in here

Planning for the changing future of retail

Linked InTwitterFacebookeCard
Retailers are changing for the future
Retailers are changing for the future

Today’s InternetRetailing newsletter comes in a week that retailers from John Lewis to H&M have spelled out what they plan to do about the changing way that shoppers buy. John Lewis is putting the focus on differentiation while H&M is transforming its logistics and looking to AI and analytics for answers. Both are doing so at the expense of profits in the short-term, as they look for ways to prosper in the long-term.

 

As John Lewis’ Sir Charlie Mayfield said this week, every retailer will have their own answer to what he described as a "generational shift" in the way that people buy. The important thing right now, perhaps, is to be assessing what that answer should be.

 

This week we also report on two other interesting approaches, on Pink Boutique as it introduces sustainable packaging, and on L’Occitane as it uses machine learning to improve its personalisation.

 

We also have news of how more parcels are being delivered by next-day delivery – but not necessarily arriving next day – while today’s guest comment, which comes from Guy Chiswick of Webloyalty, considers why convenience is king for today’s shoppers. All of this, we hope, will be food for thought as we head into the weekend.

 

 

Webinars

 

Find out more about upcoming InternetRetailing webinars and register for free on the InternetRetailing webinar page internetretailing.net/events/events. You can also catch up with past webinars on the page.

Linked InTwitterFacebookeCard
Add New Comment
LoginRegister

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter