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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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Ringing the changes in internet retailing

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Spring has officially arrived and the clocks have changed. And change is also in the air in today's Internet Retailing newsletter, where we report on Royal Mail's changes to the way they charge to send parcels, and what that means for online retailers. We also report on eBay's changes to Shopping.com, and on a study that finds retailers who are adopting the new gTLDs will have work to do to show online shoppers just why this change is important.

We also report on Ukash's introduction of a cash withdrawal service, and what that could mean for merchants, as well as on Amazon's purchase of Goodreads. Oh, and did you spot our April Fool? 

Webinars

We have some upcoming webinars to tell you about. Take part by registering for the free events on our webinar page.

On April 11, at 4pm, the focus is on tag management, in How to Win with Tag Management: Strategies for Achieving Business and Marketing Agility. The event, which features QuBit’s CMO Ian McCaig and technology partnerships manager Harry Hurst, will look at how tag management works, what its benefits are, and how to use it to best advantage. Find more and register here.

And on April 18, at 11am, we’re joined by Will Cook, VP of multichannel at HP Autonomy and Colin McFarland, head of group CEM at Shop Direct, for a session on Marketing Optimisation for Online Retailers. The focus in the session will about what marketing optimisation can do for retailers, helping to personalise the customer experience and boost performance against key KPIs. Find out more here.

Finally, for this month, on April 30, Stibo Systems and Bazaarvoice join forces for a webinar on Staying relevant: creating a personal shopping experience that drives sales. In the 11am webinar, speakers Aurelien Dubot, product marketing manager EMEA at Bazaarvoice, and Simon Walker, director, ecommerce innovation, Stibo Systems, will discuss why it's so important that retailers focus on their customers as they create shopping experiences that reflect both shoppers' feedback and needs. They'll be considering how to harness and learn from social data. To find out more about the webinar and to register for free, click here.

Today's stories

Online retailer speaks out as parcel pricing changes

eBay relaunches shopping.com

Work needed to educate retailers on the benefits of gTLDs: study

Ukash's cash withdrawals service will enable ecommerce returns



Virtual fitting room service expands to cover dogs

Amazon to buy Goodreads

 
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