Taking a backwards glance at 2014, and shifting the focus to 2015
newsletter is the first of the New Year and in it, Janus-like, we're both looking backwards to the old year and forward to what the new one is set to bring.
Our backwards focus centres on Christmas: some retailers, notably House of Fraser
and John Lewis
, had a very good time, while others, notably Bank
, had a very bad one. Banks' administration makes it the first retail casualty of the year, but it's very unlikely to be the last. Next
stands between the two extremes, reporting healthy growth last week.
Looking forwards, we map some of the trends of 2015 in the first of a series of New Year pieces in which we bring together the wisdom of many, forecasting what the year will bring. Today, the focus is on growth strategies
. The InternetRetailing
team of regular reviewers also today shares its analysis of the new Selfridges website.Our webinars
Our first webinar of 2015 comes from dotmailer, whose group account director Lili Boev will explore why potential shoppers abandon shopping carts – an average 68% of all online retail shopping carts are left before a purchase is completed – and how to craft strategies to make the most of those abandoned carts and convert lost browsing sessions. The free webinar, A sense of abandonment?
, takes place at 2pm on January 27. To find our more and register, visit the dotmailer webinar page
Click to visit the Internet Retailing webinars page
to catch up on any that you may have missed.Our research reports
Our research editors research and produce regular reports on pertinent ecommerce issues. Click on the links to download your free copies of the Seasonal Commerce Report
and Customer Experience Report