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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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Tales of innovation and investment from White Stuff, John Lewis, Superdrug and more

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Tales of innovation and investment from White Stuff, John Lewis, Superdrug and more
Tales of innovation and investment from White Stuff, John Lewis, Superdrug and more
In today's InternetRetailing newsletter we have tales of retail brands moving forward through innovation and investment in order to reap the rewards that multichannel brings. We have news of John Lewis  , as it extends its reach still further through an ever widening click and collect network that far outpaces its physical store presence. We have news of Superdrug , as it replatforms in its fiftieth anniversary year, of Groupon's journey towards becoming an online marketplace, and of Monsoon Accessorize as it launches its first digital campaigns.

The point of all this innovation is spelt out in stories from White Stuff  , which has seen online sales rise by 47% thanks to investment, and from IMRG, which tracks a 14% rise in ecommerce sales across the sector in July.


Our webinars

On August 20, we welcome Rackspace as it brings together the team behind Harvey Nichols' multichannel transformation. Darryl Adie, managing director of Ampersand Commerce, Roland Breadner, head of ecommerce at Rackspace, will tell the story of how Harvey Nichols created a luxury multichannel experience that had the customer at its core. The free webinar, Exuding luxury through the omnichannel experience, the Harvey Nichols story, will take place at 11am on August 20. Find out more about the free event and register by clicking here.

Click to visit the Internet Retailing webinars page to find out about any upcoming webinars and to catch up on any that you may have missed.

Our conference

Our next big event is the Internet Retailing Conference, to be held on October 14 at the Novotel, Hammersmith, London. Keynote speakers confirmed so far include Mark Lewis, online director, John Lewis, Andy Harding, executive director, multichannel at House of Fraser, and Jérôme Cochet, senior vice president sales at Zalando. The conference takes the theme of Re-foundation, and will be keynoted by retailers who have led transformation within their business as their product sector or the retail landscape have evolved. Find out more at http://internetretailingconference.com/

Catch-up on IRX 2014

If you missed an Internet Retailing Expo 2014 presentation that you'd like to catch up on, you can do so now through the post-event website. Visitors to www.internetretailingexpo.com can access all the presentations that we've been given permission to share with our audiences.
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