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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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The latest strategic updates from the ecommerce and multichannel industry

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The latest strategic updates from the ecommerce and multichannel industry
The latest strategic updates from the ecommerce and multichannel industry
In today's InternetRetailing newsletter, we bring you the latest news and strategic updates from ecommerce and multichannel retailers.

That includes news of a strong rise in online shopping in May, according to both the IMRG and ONS.

Also reporting growth in digital shopping are Mulberry, with digital sales up by 19% in its latest year, and N Brown Group, where mobile now accounts for almost 70% of online traffic.

There's news of new funding for menswear etailer The Idle Man.

Charles Tyrwhitt chairman and founder Nicholas Wheeler shared insights into how the company focuses on selling shirts by gaining one customer at a time at the Demandware XChange conference this week, while Rosie Freshwater of Leapfrogg focuses on the customer experience in today's guest comment.

With campaigning temporarily on hold in the EU referendum, we're holding our report on what remain or leave might mean for the industry until early next week.

Our research

The IRUK Top500 2016 and the first 2016 dimension reports, the first one Brand Engagement and the second on Mobile & Cross-channel, are now available to download. Visit the IRUK Top500 section of the website to find out more.

Our webinars

Bronto marketing strategist Greg Zakowicz joins us for the next InternetRetailing webinar, where he'll be discussing approaches to building an engaging user experience before and after purchase. Creating customer loyalty in an ever-connected world is on 2pm on June 21 (following a date change to avoid the England v Wales fixture in Euro 2016). Click to find out more and register for the free event.

Click to visit the Internet Retailing webinars page to catch up on the latest webinars, which are also available to view again on the IRTV channel.

Event presentations and interviews

Catch up with presentations and other interviews from IRC 2015 on the event website now.
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