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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

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Transformation is in the air

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In today's InternetRetailing newsletter, we take a look at the transformation that's going on all around us in the industry. From Thomas Cook's transformation that's reshaping the travel company as an omnichannel operator to Asos' fast recovery from fire earlier this year, ecommerce and multichannel retailers are nothing if not flexible and responsive to the way customers want to shop. Today we also report on how N Brown Group is adapting to those customer demands by moving from pureplay to a company that as of tomorrow will have an Oxford Street flagship store, and MySale Group after a year of extraordinary expansion and change.

The changes these retailers are responding to is reflected in figures out this week from both the IMRG, showing fast online sales growth, and the BRC, showing customers visiting the high street less often, but spending more.

Finally, we take a look at how this year's Internet Retailing Conference focuses on just this kind of change, taking refoundationing as its theme.


Our webinars

Click to visit the Internet Retailing webinars page to find out about any upcoming webinars and to catch up on any that you may have missed.

Our conference

Our next big event is the Internet Retailing Conference, to be held on October 14 at the Novotel, Hammersmith, London. Keynote speakers confirmed so far include Mark Lewis, online director, John Lewis, Andy Harding, executive director, multichannel at House of Fraser, and Jérôme Cochet, senior vice president sales at Zalando. The conference takes the theme of Re-foundation, and will be keynoted by retailers who have led transformation within their business as their product sector or the retail landscape have evolved. Find out more at http://internetretailingconference.com/

Catch-up on IRX 2014

If you missed an Internet Retailing Expo 2014 presentation that you'd like to catch up on, you can do so now through the post-event website. Visitors to www.internetretailingexpo.com can access all the presentations that we've been given permission to share with our audiences.
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