Miss Emily Costjgan

Download the Italy 2020 Ecommerce Country Report for a full in-depth analysis of a B2C ecommerce market that has lagged behind others in Northern Europe. The report includes studies into connectivity, digital readiness and device usage.

Download the Brazil 2020: Ecommerce Country Report for a comprehensive overview of the most significant ecommerce markets in the Americas.

Marketplaces have quickly become an essential part of the online retail mix for both consumers and merchants across Europe. The coronavirus pandemic of 2020 has driven many shoppers online, many for the first time, which has only thrown fuel on the fire of marketplace expansion.

Better connecting data, making are safe from compromise and that more use of that data and improving processes are key aims of retailers as they seek to compete more effectively than ever.

Shoppers today are impatient and demanding. They expect the same digital interactions they experience on their tablets and mobiles, to be available on the websites and stores they visit, which can be challenging for established retailers trading in an omnichannel world