20 - 21 June 2023

Masterclasses & Panels​

for supply chain and Logistics Professionals within Retail

DeliveryX LIVE is the inaugural event from DeliveryX, bringing expert-led masterclasses and workshops to an audience of professionals within the retail supply chain. Staged over two days, you will hear from the leading suppliers of cutting-edge technology and services streamlining the ecommerce journey – before, at and after the buy button. The sessions will explore how both ecommerce and delivery best practices are ensuring retailers meet supply chain challenges, convert browsers into buyers and retain brand loyalty.

Days
Hours
Minutes
Seconds

Inventory & Availability: The crucial role of OMS before the ‘Buy’ button

Tuesday, June 20th 2023 - 11:00 AM (BST)

Sponsored by

Speakers

Alan Jackson, VP, Solution Engineering & Presales - Fluent Commerce

Katie Searles, Editor - DeliveryX

Inventory & Availability: The crucial role of OMS before the ‘Buy’ button

Tuesday, June 20 at 12:00pm (BST)

This session will pull out the key findings of the first DeliveryX sector report which looked at the UK warehousing sector and its impact on ecommerce operations. Research editor Katie Searles will discuss the challenge of widespread labour shortages, the opportunities of automation and how these extensive sites can be more sustainable. Supported by a range of charts and data, this presentation will highlight how dynamic and innovative the UK warehouse industry is.

Sponsored by

Speakers

Alan Jackson, VP, Solution Engineering & Presales - Fluent Commerce

Katie Searles, Editor - DeliveryX

Taking your brand from the UK to the EU: maximising ecommerce growth across multiple countries

Tuesday, June 20 at 2:00pm (BST)

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Sponsored by

Speakers

Andrew Turner, Chief Sales Officer - Fulfilment Crowd

Katie Searles, Editor - DeliveryX

DeliveryX Packaging Report

Wednesday, June 21 at 11:00am (BST)

Prior to its publication, this presentation will give a glimpse of the DeliveryX Packaging 2023 report. No longer simply deployed to protect goods in transit, packaging has become increasingly important to consumers and retailers alike. As the first physical interaction with online shoppers, packaging can be seen as the new store front. This session will look at the unboxing experience, what consumers want from their packaging and why retailers must phase out plastic where possible.

Sponsored by

Speakers

Katie Searles, Editor - DeliveryX

The Delivery Persona: How Consumers Really Think About Home Delivery

Wednesday, June 21 at 2:00pm (BST)

A recent study by Descartes of 8,000 consumers in Europe and North America discovered that consumers are open to delivery options that can reduce a logistics operation’s costs while improving revenue, customer loyalty and sustainability. To reap the rewards, retailers and companies that make deliveries need to stop treating home delivery monolithically. Chris Jones will explain the various delivery personas that were discovered and explain how a logistics company can take advantage of these, better aligning itself with consumer’s views on home delivery, helping to protect margins, and protect the environment.

Sponsored by

Speakers

Chris Jones, Executive VP, Industry & Services - Descartes

Katie Searles, Editor - DeliveryX

Sponsored by

Speakers

Alan Jackson, VP, Solution Engineering & Presales - Fluent Commerce

Katie Searles, Editor - DeliveryX

Sponsored by

Speakers

Alan Jackson, VP, Solution Engineering & Presales - Fluent Commerce

Katie Searles, Editor - DeliveryX

Sponsored by

Speakers

Andrew Turner, Chief Sales Officer - Fulfilment Crowd

Katie Searles, Editor - DeliveryX

Wednesday, June 21 at 11:00am (BST)

Prior to its publication, this presentation will give a glimpse of the DeliveryX Packaging 2023 report. No longer simply deployed to protect goods in transit, packaging has become increasingly important to consumers and retailers alike. As the first physical interaction with online shoppers, packaging can be seen as the new store front. This session will look at the unboxing experience, what consumers want from their packaging and why retailers must phase out plastic where possible.

Sponsored by

Speakers

Katie Searles, Editor - DeliveryX

The Delivery Persona: How Consumers Really Think About Home Delivery

Wednesday, June 21 at 2:00pm (BST)

A recent study by Descartes of 8,000 consumers in Europe and North America discovered that consumers are open to delivery options that can reduce a logistics operation’s costs while improving revenue, customer loyalty and sustainability. To reap the rewards, retailers and companies that make deliveries need to stop treating home delivery monolithically. Chris Jones will explain the various delivery personas that were discovered and explain how a logistics company can take advantage of these, better aligning itself with consumer’s views on home delivery, helping to protect margins, and protect the environment.

Sponsored by

Speakers

Chris Jones, Executive VP, Industry & Services - Descartes

Katie Searles, Editor - DeliveryX

Inventory & Availability: The crucial role of OMS before the ‘Buy’ button

Tuesday, June 20th 2023 - 11:00 AM (BST)

Sponsored by

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Speakers

Alan Jackson, VP, Solution Engineering & Presales - Fluent Commerce

Katie Searles, Editor - DeliveryX

Inventory & Availability: The crucial role of OMS before the ‘Buy’ button

Tuesday, June 20 at 12:00pm (BST)

Sponsored by

This session will pull out the key findings of the first DeliveryX sector report which looked at the UK warehousing sector and its impact on ecommerce operations. Research editor Katie Searles will discuss the challenge of widespread labour shortages, the opportunities of automation and how these extensive sites can be more sustainable. Supported by a range of charts and data, this presentation will highlight how dynamic and innovative the UK warehouse industry is.

Speakers

Alan Jackson, VP, Solution Engineering & Presales - Fluent Commerce

Katie Searles, Editor - DeliveryX

Taking your brand from the UK to the EU: maximising ecommerce growth across multiple countries

Tuesday, June 20 at 2:00pm (BST)

Sponsored by

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Speakers

Andrew Turner, Chief Sales Officer - Fulfilment Crowd

Katie Searles, Editor - DeliveryX

Event Schedule

Day 1

sponsored by:

Fulfilment Crowd

Day 2

sponsored by:

Descartes_Logo_Approved_(9_19)

Tuesday, June 20th 2023 - 11:00 AM (BST)

The increase in sales and distribution channels is a huge potential for retailers. But it’s an unprecedented challenge in terms of inventory visibility. One that often leads to inventory dilemmas, triggering domino effects like overselling and high order cancellation rates or underselling and lost revenue.

In this fireside chat, Katie and Alan will dive into the crucial role of Order Management before the ‘Buy’ button. Listen as they discuss how retailers can get accurate real-time inventory visibility and gain back control over what they sell and where. And ultimately not only grow sales, margin and profitability but also increase customer satisfaction.

Sponsored by:

Alan Jackson, VP, Solution Engineering & Presales - Fluent Commerce

Katie Searles, Editor - DeliveryX

Tuesday, June 20th 2023 - 12:00 PM (BST)

This session will pull out the key findings of the first DeliveryX sector report which looked at the UK warehousing sector and its impact on ecommerce operations. Research editor Katie Searles will discuss the challenge of widespread labour shortages, the opportunities of automation and how these extensive sites can be more sustainable. Supported by a range of charts and data, this presentation will highlight how dynamic and innovative the UK warehouse industry is.
In partnership with:

Katie Searles, Editor - DeliveryX

Tuesday, June 20th 2023 - 1:00 PM (BST)

Join the team from Locus Robotics as they discuss the evolution of warehousing and robotics. They’ll discuss Locus Robotics’ own solution that operates collaboratively with human workers giving proven efficiency gains through optimised labour and boosted productivity. If you’ve been thinking of introducing automation to your warehouse, you’ll get lots from this discussion
Sponsored by:

Martin Donohoe, Regional Marketing Manager (UK & Ireland) - Locus Robotics

Kane Edwards, UK Business Development Manager - Locus Robotics

Katie Searles, Editor - DeliveryX

Tuesday, June 20th 2023 - 2:00 PM (BST)

In a rapidly developing eCommerce market, outsourced fulfilment can unlock endless opportunities helping omnichannel brands to scale at pace, overcome Brexit red tape and move fixed costs to variable, through super-scalable, tech-driven solutions. Join Andrew and Katie as they delve into a discussion on how brands can:

  • Increase their speed to value by swiftly deploying robust global fulfilment solutions to seize untapped opportunities in emerging global markets.
  • Discover the power of business simplification and global scope, unravelling the secrets to achieving maximum growth with minimal processes.
  • Streamline solutions for seamless multichannel and multi-country deployment.
Sponsored by:

Andrew Turner, Chief Sales Officer - fulfilmentcrowd

Katie Searles, Editor - DeliveryX

Wednesday, June 21st 2023 - 11:00 AM (BST)

Prior to its publication, this presentation will give a glimpse of the DeliveryX Packaging 2023 report. No longer simply deployed to protect goods in transit, packaging has become increasingly important to consumers and retailers alike. As the first physical interaction with online shoppers, packaging can be seen as the new store front. This session will look at the unboxing experience, what consumers want from their packaging and why retailers must phase out plastic where possible.

Katie Searles, Editor - DeliveryX

Wednesday, June 21st 2023 - 12:00 PM (BST)

Join us as we explore the modernisation of parcel delivery services. We will examine historical challenges in the industry, including recruitment, compliance and parcel management. We will delve into the innovative technology solutions that have revolutionised the process and highlight the challenges of a ‘gig economy’ workforce.

The talk showcases the transformation of parcel delivery from a highly manual and inefficient process to a tech-led people focused experience. Discover the past and future of modern parcel delivery with an industry expert.

Sponsored by:

Katie Searles, Editor - DeliveryX

Duncan Mitchell - CEO of Ryde

Tom Nimmo - CTO of Ryde

Wednesday, June 21st 2023 - 2:00 PM (BST)

A recent study by Descartes of 8,000 consumers in Europe and North America discovered that consumers are open to delivery options that can reduce a logistics operation’s costs while improving revenue, customer loyalty and sustainability. To reap the rewards, retailers and companies that make deliveries need to stop treating home delivery monolithically. Chris Jones will explain the various delivery personas that were discovered and explain how a logistics company can take advantage of these, better aligning itself with consumer’s views on home delivery, helping to protect margins, and protect the environment.
Sponsored by:

Chris Jones, Executive VP, Industry & Services - Descartes

Katie Searles, Editor - DeliveryX

Reports

Pre-register to download the DeliveryX Top1000 Europe Report. This report expands on the RetailX operations value chain sector of the Top1000 report and delves further, starting with the supply chain,...
In a time of limited customer spending and increased costs, retailers need to work harder, and smarter, to keep up.
The growth of ecommerce and multichannel shopping provides retailers with so many opportunities, however such a shift and growth doesn’t come without challenges – one very well documented and discussed...
Warehousing has always been a critical part of retail, and the pandemic-fuelled rise of ecommerce has generated record growth for the sector across the globe.
Automation within reach in 2023 – Connecting supply chains, optimising workflows and redefining online sales Download our whitepaper Automation within reach in 2023 written in collaboration with Orderwise which explores...