AI to survive and thrive in ecommerce with Coveo and Accenture
The way we shop is undergoing a rapid and fundamental transformation. In many cases, the online store is the only store. Even with tentative re-openings on the horizon, shopper caution will keep them gravitated to the online channel. This means retailers must quickly roll out intelligent, personalised online shopping experiences to compete with the e-retail giants – or risk losing customers for good.
AI plays a critical role in transforming the ecommerce customer experience. It reduces buyer friction, drives higher conversions, and decreases manual effort for merchandisers.
Join Coveo and Accenture on this webinar where we will explore and showcase how using AI and data can enable you to thrive by delivering the experiences your customers expect.
- Learn how to make the most of your online channel now by making sense of all the data that you have
- Use AI to understand customer behaviour and language to enable them to find, explore and buy products, intuitively
- Deliver personalised product and content recommendations for each shopper
- Leverage AI to impact every aspect of a brands’ ecommerce experience, from content to recommendations