Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

You are in: > Home > Events

The Consumer Experience Challenge: What Does It Mean, and Why Does It Really Matter?

Mon 18-Jun-2018 - Tue 19-Jun-2018
09:28 - 09:28
Over the last few years, how many times have you heard an executive say: “We must put the customer in the center of everything we do”? But we all know there’s a world of difference between paying consumer experience lip service and prioritizing it.
In this webinar, hear from Salesforce experts about why a cohesive consumer experience has never been more important.
Along the way, you’ll hear new data from our survey of 550 global brand leaders to find out why consumer experience is a key differentiator today and where the biggest consumer experience challenges lie.
You’ll discover:
  • The biggest consumer experience challenges for brands (spoiler alert - it’s the top of the funnel)
  • Consumer experience ownership is scattered throughout the enterprise
  • Experience encompasses marketing, commerce, and service, and a solid consumer experience strategy should address all three

 

Register for the webinar >>>

Linked InTwitterFacebook

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter