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EDITORIAL If you want a Peak Bounce, you need to think beyond Black Friday

23 Oct 2019by Paul Skeldon

EDITORIAL Why retail hopes now rest on peak trading for ecommerce bounceback

22 Oct 2019by Chloe Rigby

GUEST COMMENT Meeting the increased obsession with speed

22 Oct 2019by Ken Moir

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IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

Operations & Logistics

Strategy & Innovation

Retailers must think ‘beyond Black Friday’ and market on smartphones right now, warns study

Payment

Merlin Entertainments looks to seamless payments to transform customer experience globally

Fernando Santos

Project Manager

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United Kingdom

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Recent Articles

How leading retailers use Facebook

Research Articles | 20 Mar 19

RetailX researchers took an analytical approach to find out how leading UK retailers use Facebook in practice. Fernando Santos, RetailX project manager, explains how they did it, and what they found.

Reach out to customers

Research Articles | 23 May 18

Show people the goods, explain why this is the place to buy them… Fernando Santos, research project manager with RetailX, outlines some of the key results in our ongoing research into the merchandising techniques employed by Europe’s most successful retailers

Develop customer relationship

Research Articles | 18 Apr 18

Retailers are working across channels to engage with existing and potential shoppers, writes Fernando Santos, research project manager at RetailX

Analysing the Numbers

Research Articles | 09 Mar 18

How do leading UK retailers measure up when it comes to Operations & Logistics? InternetRetailing researcher Fernando Santos explores the figures that underpin deli

Research focus on returns

Research Articles | 09 Mar 18

InternetRetailing researcher Fernando Santos shines the spotlight on what the latest InternetRetailing research says about returnsReturns have taken centre stage in r

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Fernando Santos

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