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From Holland & Barrett to a reborn BHS: how retailers are focusing on digital

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In today’s InternetRetailing newsletter, we report on how retailers of all sizes are developing their ecommerce and multichannel strategies as they develop their digital form for the 21st century. We report on how Holland & Barrett is promoting its digital director to the board as it focuses on a more “integrated” business that better serves its customers’ needs across sales channels, while guest analysis from Terry Hunter at Astound Commerce considers what a reborn BHS has to do to survive online.

Paul Skeldon’s report on how mobile will be key to this Christmas’ peak trading puts this into context. It’s vital for retailers to ensure that they are serving their shoppers in the way that they want to buy if they are to prosper in this new age of commerce.

That’s also the bottom line for a CDNetworks study that finds European websites in China are just too slow.

Today we’re also looking forward with mounting excitement to IRC 2016. In today’s penultimate preview we round up the reasons why leading retailers are also looking forward to the event.

Today’s guest comment comes from Dan Dackombe of LinkedIn Talent Solutions EMEA, who explains what retailers have to do to ensure they stay at the top of the employee wish list.

Our webinars

We’ve a number of InternetRetailing webinars coming up. In our first October session we’ll be joined by Stuart McMillan of Schuh and Andy Davies and Simon Hearne of NCC Group for a discussion of how to turbo power mobile commerce. Learn why Delivering a Fast Mobile Experience is key to Schuh’s Success is at 2pm on October 10. Find out more and register for the free event on the NCC webinar page.

Later that month we’ll hear from Ingenico’s Julian Wallis, country manager for the UK and Ireland. He’ll be identifying what retailers must do to accelerate their international ecommerce growth – and do so profitably. Monetising your international reach: six key steps to find ecommerce success overseas is at 2pm on October 18. Click here to find out more and to register for the free event.

Click to visit the Internet Retailing webinars page to catch up on the latest webinars, which are also available to view again on the IRTV channel.

InternetRetailing Events

The 11th InternetRetailing Conference and second eDelivery Conference take place this October. For information and tickets click here.

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