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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

Iain Banks

Iain Banks


Recent Articles

GUEST COMMENT Stop calling it a “retail apocalypse”

GUEST COMMENT Stop calling it a “retail apocalypse”

With the recent news that John Lewis, House of Fraser and Pound World are closing stores and Sir Charlie Mayfield, chairman of the John Lewis Partnership, warning that the malaise "isn’t a blip, it is a major shift and it has a while to run”, it would be an understatement to say that retail is undergoing a transformation.

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