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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

Ian Jindal

Ian Jindal

Editor-in-Chief

Recent Articles

Life not lifecycle

Reviewing the slew of promotional and conversion emails in his Black Five-day inbox, Ian Jindal reflects on those retailers who focus on their customers’ lives as opposed to their lifecycle
Inside track - How the best retailers are engaging with their customers - 2018 Top500 Research

Inside track - How the best retailers are engaging with their customers - 2018 Top500 Research

A pre-release insight on the movers, shakers and trailblazers in the new 2018 Top500 Customer Dimension, produced in partnership with RedEye.

Introduction - IRUK Top500 The Customer Performance Dimension Report 2018

Welcome to this year’s IRUK Top500 The Customer Performance Dimension Report, where we focus on how the UK’s leading retailers are serving the people who should be at the heart of any retail business – their customers.

Introduction - IRUK Mobile & Cross Channel November 2018

Mobile is an important tool for all retailers. More than any other device, the smartphone has empowered shoppers to buy what they want, when they want to, and have it delivered to the most convenient place.
Speed and quality: How Fruugo increased conversion and sales on their marketplace

Speed and quality: How Fruugo increased conversion and sales on their marketplace

In this webinar, Luca Collacciani, Senior Director of Web Experience, EMEA, Akamai Technologies will be interviewing Theodore Hettich, Chief Sales Officer, Fruugo to discover how global online shopping marketplace Fruugo manages rapid global growth whilst maintaining low page load times.

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