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EDITORIAL Planning ahead: how retailers can prepare for coronavirus and the end of freedom of movement

28 Feb 2020by Chloe Rigby

GUEST ANALYSIS What does the end of free movement mean for retailers?

28 Feb 2020by Chloe Rigby

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

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RXUK TOP500 Delivery as a service

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Homebase returns to profit following multichannel investment; Topps Tiles warns on profits as environment remains challenging

Ian Jindal

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Voice(s) of the customer(s): how can we best understand what shoppers are saying?

Marketing | 25 Jun 18

We have learned to listen to our customers in order to better serve them (and to increase our share of their spend). As voice interfaces offer a literal ear into conversations, Ian Jindal considers his teenage children’s requests around the kitchen table and extrapolates how a listening retailer might wish to exploit this sound stream...

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