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How fashion retailer Coast use the power of referral to drive new customer acquisition

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From Testing to Machine Driven Personalisation - An Insider’s Guide to the Path to Personalisation

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EDITORIAL What's working in retail as online spending slows?

19 Oct 2018by Chloe Rigby

GUEST COMMENT Why AI-powered personalisation is the future for retail

19 Oct 2018by Graham Cooke

GUEST COMMENT If you’re looking for scale, think beyond a sale

18 Oct 2018by James Dunford Wood

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Growth 2000 UK Report 2018

The best British retailers lead the world in terms of implementing multichannel strategies.

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Monsoon experiences 29% increase in website dwell time after launching shoppable social function

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Tapping into mobile holds the key for Black Friday Sales, says new guide for retailers

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Focus on the retail industry and the upcoming trends that will change the shape of the industry.

INTERVIEW Alex Simion of BrandAlley on the importance of customer-centricity

19 Oct 2018by Sasha Fedorenko

"Customers now expect a high level of customer service. As a business, we have decided that the best way to meet those expectations was to place our customers at the heart of our decision-making," ...

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Why AI-powered personalisation is the future for retail

19 Oct 2018by Graham Cooke

GUEST COMMENT If you’re looking for scale, think beyond a sale

18 Oct 2018by James Dunford Wood

GUEST COMMENT The rise of social commerce

18 Oct 2018by Gianni Casagrande

GUEST COMMENT Why in-store shopping is still an event

16 Oct 2018by Andy Tow

GUEST COMMENT Are brands missing a trick not incentivising independent retailers?

12 Oct 2018by Kevin Chamberlain

GUEST COMMENT The top three mobile retail trends of 2018

11 Oct 2018by Simon Jaffery

GUEST COMMENT Automation and the retail agent of the future

09 Oct 2018by Phil Crossley

GUEST COMMENT What can traditional retailers learn from digitally native vertical brands?

08 Oct 2018by Anthony Gavin

GUEST COMMENT Blockchain - the future of retail?

05 Oct 2018by Alastair Johnson

GUEST COMMENT Fostering community in retail – bringing back the human touch, supported by technology

04 Oct 2018by Chris Labrey

GUEST COMMENT Why creating an interactive experience will soon be crucial to retailers

04 Oct 2018by Jeremy Pounder

GUEST COMMENT The smart way of surviving the high street’s digital transformation

02 Oct 2018by Ron Lifton

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Frontline

Feedback from the frontline of multichannel retail

Fear Of Omni-channeling Sponsored

DMEXCO 2018: Reaching the Perfect Customer Using AI and Machine Learning Sponsored

Generate incremental sales, save money and Increase Google Shopping Ads category share with CSS services Sponsored

Complete Control of the Customer Experience: Why the Future of Digital Commerce Might be Headless Sponsored

Planning for peak Sponsored

Missing Sales Opportunities? Sponsored

Shopware capitalises on considerable growth with its first UK office Sponsored

4 ways that online retailers can gather quality feedback to improve customer experience Sponsored

Emarsys Spotlight: Personalisation at scale Sponsored

Serving the customers of today. And tomorrow Sponsored

Company Spotlight: Oracle + Bronto Sponsored

Company spotlight: RedEye Sponsored

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1Smartphones drive growth in UK ecommerce market

2Friday deadline for comments on the proposed merger of Sainsbury's and Asda

3European online sales grew by 11% in 2017, with still faster growth expected in 2018

4Jacques Vert owner Calvetron Brands goes into administration

5Back to school now third largest shopping event in the UK: study

6What would a no-deal Brexit mean for online retailers?

7Homebase closes 42 stores – blame Australians not the internet?

8Past Times website taken down as WH Smith buys the brand

9CASE STUDY Carrefour looks to offer local products with online convenience

10In other news... Asos, Mothercare and Burberry

Latest Industry News

IRC 2018 Insights into how the retail industry is adapting to change in challenging times

12 Oct 2018

Coast's new owner sees a bright future for the brand

12 Oct 2018

Online sales grow half as fast in September as last year, while store sales continue their decline: BRC

09 Oct 2018

WEBINAR PREVIEW: Five pre-peak tactics to increase website performance and business growth

08 Oct 2018

David Wild CEO of Dominos on three pillars to customers satisfaction

07 Oct 2018

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Frontline

Fear Of Omni-channeling Sponsored

DMEXCO 2018: Reaching the Perfect Customer Using AI and Machine Learning Sponsored

Generate incremental sales, save money and Increase Google Shopping Ads category share with CSS services Sponsored

Complete Control of the Customer Experience: Why the Future of Digital Commerce Might be Headless Sponsored

Planning for peak Sponsored

Missing Sales Opportunities? Sponsored

Shopware capitalises on considerable growth with its first UK office Sponsored

4 ways that online retailers can gather quality feedback to improve customer experience Sponsored

Emarsys Spotlight: Personalisation at scale Sponsored

Serving the customers of today. And tomorrow Sponsored

Company Spotlight: Oracle + Bronto Sponsored

Company spotlight: RedEye Sponsored

Most Viewed

1Smartphones drive growth in UK ecommerce market

2Friday deadline for comments on the proposed merger of Sainsbury's and Asda

3European online sales grew by 11% in 2017, with still faster growth expected in 2018

4Jacques Vert owner Calvetron Brands goes into administration

5Back to school now third largest shopping event in the UK: study

6What would a no-deal Brexit mean for online retailers?

7Homebase closes 42 stores – blame Australians not the internet?

8Past Times website taken down as WH Smith buys the brand

9CASE STUDY Carrefour looks to offer local products with online convenience

10In other news... Asos, Mothercare and Burberry

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