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EDITORIAL Why today’s retail is all about change, rather than the death of the high street

17 May 2019by Chloe Rigby

GUEST COMMENT How AI is impacting the role of the retail contact centre agent

17 May 2019by Diana Bourke

GUEST COMMENT Should we cash out on the PoS?

16 May 2019by Chris Griffiths

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IREU Top500 Dimension Report: Mobile and Cross-Channel, February 2019

At the centre of this report is the idea of enabling customers to buy goods in ways that suit them.

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MediaMarkt Iberia launches store on eBay

Industry

UK retailers’ see no value in 30% of their eCommerce work, study finds

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Focus on the retail industry and the upcoming trends that will change the shape of the industry.

UK retailers’ see no value in 30% of their eCommerce work, study finds

17 May 2019by Paul Skeldon

Retailers in the UK expect 30% of all their eCommerce work to give them back no value, according to a new study commissioned by digital commerce experts Greenlight Commerce.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT How AI is impacting the role of the retail contact centre agent

17 May 2019by Diana Bourke

GUEST COMMENT Should we cash out on the PoS?

16 May 2019by Chris Griffiths

GUEST COMMENT How retailers can prevent workers from shopping for new opportunities

14 May 2019by James Herbert

GUEST COMMENT Who controls your retail supply chain?

10 May 2019by Graham Parker

GUEST COMMENT Department Stores 2.0

09 May 2019by Georgina Wickman

GUEST COMMENT The future might not be digital: Could offline advertising revive retailers?

07 May 2019by Michael Cross

GUEST COMMENT Four tips for combatting uncertainty and risk in global supply chains

03 May 2019by Razat Gaurav

GUEST COMMENT Alexa who? Reaping the rewards of conversational AI for business

02 May 2019by Maria Morais

GUEST COMMENT AI-enabled weather analysis helps retailers to stay one step ahead

30 Apr 2019by Patrick Buellet

GUEST COMMENT Demystifying AI’s purpose in the ecommerce journey

30 Apr 2019by Grant Coleman

GUEST COMMENT Ads by courier: welcome to the age of sampling

26 Apr 2019by Chris Constantine

GUEST COMMENT Are we ignoring the profit potential of the over 50s?

25 Apr 2019by Georgia Leybourne

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Frontline

Feedback from the frontline of multichannel retail

Deliver Conference takes place in June with InternetRetailing and eDelivery as media partners

Deliver Conference takes place in June with InternetRetailing and eDelivery as media partners

Machine Learning: A Key Element of Smart eCommerce Growth Sponsored

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Why “I pity the fool” stuck in an 80s mindset Expert partner: RedEye

InternetRetailing welcomes retail Ronaldos for Ecommerce Cup 2019

Fostering loyalty with a customer data platform

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Dropshipping In 2019 - It’s Now Or Never Sponsored

The untapped potential of social proof for fashion retailers Sponsored

DealMaker London: A Large Annual Performance Marketing Conference by Digital Marketing Global Leader Sponsored

David vs Goliath: The rise of the independent retailer

David vs Goliath: The rise of the independent retailer Sponsored

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Smartphones drive growth in UK ecommerce market

Friday deadline for comments on the proposed merger of Sainsbury's and Asda

Helen Merriot of EY on 2030 customer expectations: "Buying will be about AI, shopping will be about experience"

Past Times website taken down as WH Smith buys the brand

Online claims a greater share of food and fashion sales in September – while online spending growth slows: ONS and IMRG

European online sales grew by 11% in 2017, with still faster growth expected in 2018

What would a no-deal Brexit mean for online retailers?

Back to school now third largest shopping event in the UK: study

Jacques Vert owner Calvetron Brands goes into administration

How the high street has changed in the last five years – and why 2018 looks set to be the worst year for retail in a decade

Latest Industry News

Online retail sales grow in April, but overall retail falls ‘below expectation’

08 May 2019

Consumer spending rises 2.5% as the warm weather entices shoppers to visit UK pubs and restaurants

08 May 2019

Sainsbury’s profits slump by 41.6% as market squeeze continues and merger hopes fade

01 May 2019

Next sales get boost from warm Easter and improved online sales

01 May 2019

Real-time feedback and analysis of customer sentiment to help Missguided improve customer service by 20%

01 May 2019

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Frontline

Machine Learning: A Key Element of Smart eCommerce Growth Sponsored

DealMaker London highlights: Delivering marketing results through data Sponsored

Why “I pity the fool” stuck in an 80s mindset Expert partner: RedEye

What you can learn about global ecommerce from Gymshark and Simba Sponsored

Dropshipping In 2019 - It’s Now Or Never Sponsored

The untapped potential of social proof for fashion retailers Sponsored

DealMaker London: A Large Annual Performance Marketing Conference by Digital Marketing Global Leader Sponsored

David vs Goliath: The rise of the independent retailer Sponsored

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