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EDITORIAL If you want a Peak Bounce, you need to think beyond Black Friday

23 Oct 2019by Paul Skeldon

EDITORIAL Why retail hopes now rest on peak trading for ecommerce bounceback

22 Oct 2019by Chloe Rigby

GUEST COMMENT Meeting the increased obsession with speed

22 Oct 2019by Ken Moir

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IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

Operations & Logistics

Strategy & Innovation

Retailers must think ‘beyond Black Friday’ and market on smartphones right now, warns study

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Merlin Entertainments looks to seamless payments to transform customer experience globally

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Focus on the retail industry and the upcoming trends that will change the shape of the industry.

N Brown turns to AI to streamline backend processes to create better online and app UX

23 Oct 2019by Paul Skeldon

Digital retailer N Brown Group is set to use AI to automate processes across its back end as it strives to offer the best possible – and personalised – user experience across its websites and apps.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Meeting the increased obsession with speed

22 Oct 2019by Ken Moir

GUEST COMMENT Five tech trends shaping the grooming industry

18 Oct 2019by Tara Edwards

GUEST COMMENT From clicks-to-bricks – the high street isn’t dead, it’s in revival

17 Oct 2019by Joe Farrell

GUEST COMMENT Preparing for peak: multi-faceted tactics to maximise results

15 Oct 2019by Katie Woodhead

GUEST COMMENT How instrument retailers can fine-tune their finance offering

11 Oct 2019by Michael Bevan

GUEST COMMENT Savvy customers know what their data is worth - Retailers need to think quid pro quo if they want to earn it

10 Oct 2019by Michael Rolph

GUEST COMMENT Customer service in online retail - four essential technologies

08 Oct 2019by Julien Rio

GUEST COMMENT How retailers can introduce automation testing without devaluing their employees

04 Oct 2019by Mike Callender

GUEST COMMENT How to handle cross-border digital payments

03 Oct 2019by Brian Green

GUEST COMMENT Retailers and the power of social

01 Oct 2019by Rob Coyne

GUEST COMMENT Black Friday: One-off wonder or integral to sales?

27 Sep 2019by Michael Poyser

GUEST COMMENT Artificial intelligence is the next evolution in the fight against fraud and false declines

27 Sep 2019by Michael Lynch

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Frontline

Feedback from the frontline of multichannel retail

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

Smartphones drive growth in UK ecommerce market

Helen Merriot of EY on 2030 customer expectations: "Buying will be about AI, shopping will be about experience"

Friday deadline for comments on the proposed merger of Sainsbury's and Asda

Past Times website taken down as WH Smith buys the brand

What would a no-deal Brexit mean for online retailers?

Back to school now third largest shopping event in the UK: study

European online sales grew by 11% in 2017, with still faster growth expected in 2018

Online claims a greater share of food and fashion sales in September – while online spending growth slows: ONS and IMRG

Jacques Vert owner Calvetron Brands goes into administration

How the high street has changed in the last five years – and why 2018 looks set to be the worst year for retail in a decade

Latest Industry News

IRC 2019 Key takeaways from this year's conference

11 Oct 2019

M&Co commences significant IT investment, as it turns to ecommerce for UK growth

09 Oct 2019

Retailers’ and suppliers’ capacity to stockpile against October 31 no deal Brexit limited by space and cash

08 Oct 2019

Guitar business alleged to have broken UK law through online price restrictions

08 Oct 2019

September was ‘worst ever’ month for ecommerce growth: BRC

07 Oct 2019

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Frontline

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

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