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Retail sales grow overall in January – but a sharp decline in department store ecommerce sales hits non-food online

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Retail sales grow overall in January – but a sharp decline in department store ecommerce sales hits non-food online

20 Feb 2020by Chloe Rigby

Retail bucked the longer-term trend of sales decline in January, with sales up both online and in-store compared to both the previous month and the previous year. But the longer-term trend still ...

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Retail experts share their observations and opinions

GUEST COMMENT How to avoid four common personalisation mistakes

18 Feb 2020by Mike Austin

GUEST COMMENT Automation changing the face of retail

14 Feb 2020by Beverley White

GUEST COMMENT Retail on the road: the experience opportunity in an electric era

13 Feb 2020by Joe Tabita

GUEST COMMENT How retailers of any size can create customer loyalty programmes that are genuinely rewarding

11 Feb 2020by Animesh Ghosh

GUEST COMMENT AI: The next evolution of the personal touch

07 Feb 2020by Sandra Schroeter

GUEST COMMENT The reinvention of retail and the evolution of the immersive shopping experience

06 Feb 2020by Robert Lockyer

GUEST COMMENT How to be a star at customer service

04 Feb 2020by Chloe Rigby

GUEST COMMENT How improved access to shift schedules can reduce turnover in the retail industry

31 Jan 2020by Cristian Grossman

GUEST COMMENT What is RCS and why should retailers start preparing for it now?

30 Jan 2020by John Wick

GUEST ANALYSIS What I learned at NRF – five themes that matter to retail now

28 Jan 2020by David Gore

GUEST COMMENT How AI is making sure customers get the beauty products they want, when they want them

28 Jan 2020by Mylo Portas

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

24 Jan 2020by Myles Dawson

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Frontline

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Bis Henderson Recruitment Roundtable: Finding a holistic approach to diversity Expert partner: Bis Henderson

Omnichannel Fulfillment: The Never-Ending Delivery Expert partner: Logistyx

Can machine learning help retailers sell more? Sponsored

Top500 retailers John Lewis, Holland & Barrett and AO lead agenda at The Delivery Conference 2020 Sponsored

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

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Smartphones drive growth in UK ecommerce market

Past Times website taken down as WH Smith buys the brand

Helen Merriot of EY on 2030 customer expectations: "Buying will be about AI, shopping will be about experience"

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What would a no-deal Brexit mean for online retailers?

European online sales grew by 11% in 2017, with still faster growth expected in 2018

Online claims a greater share of food and fashion sales in September – while online spending growth slows: ONS and IMRG

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How the high street has changed in the last five years – and why 2018 looks set to be the worst year for retail in a decade

Latest Industry News

Dunelm furnishes investors with growth as digital and store sales buck retail trend

12 Feb 2020

Consumer spending grows by 3.9% in January as Brits fill up on fuel and food

11 Feb 2020

Retail sales flat in January, according to the BRC, but Barclaycard detects rising consumer confidence

11 Feb 2020

Incoming senior retailers appear to signal strategy changes at leading UK multichannel retailers

07 Feb 2020

Early insights into what Brexit will mean in practice for businesses – including retail and logistics

07 Feb 2020

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Frontline

Bis Henderson Recruitment Roundtable: Finding a holistic approach to diversity Expert partner: Bis Henderson

Omnichannel Fulfillment: The Never-Ending Delivery Expert partner: Logistyx

Can machine learning help retailers sell more? Sponsored

Top500 retailers John Lewis, Holland & Barrett and AO lead agenda at The Delivery Conference 2020 Sponsored

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

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