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Inside track - How the best retailers are engaging with their customers - 2018 Top500 Research
Video Channel

Inside track - How the best retailers are engaging with their customers - 2018 Top500 Research

Relevant and Resonant: How Meaningful Shopper Relationships Power Retail Success
Video Channel

Relevant and Resonant: How Meaningful Shopper Relationships Power Retail Success

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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

The Customer is now, in theory at least, at the centre of every 21st century retail business. But what does that mean in practice?
Report In Full
EDITORIAL Looking ahead to a time after Brexit… if you can imagine that
Editorial

EDITORIAL Looking ahead to a time after Brexit… if you can imagine that

Dixons Carphone Warehouse pushed into loss by Brexit and digital headwinds
Industry

Dixons Carphone Warehouse pushed into loss by Brexit and digital headwinds

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IR Now

InternetRetailing unveils eagerly-anticipated new website, driven by three key developments

InternetRetailing unveils eagerly-anticipated new website, driven by three key developments

25 Apr 2018by Sasha Fedorenko
We’re delighted to announce the launch of our new website, built to reflect our three key developments including the switch to the thematic approach, our new membership programme and increased access to our Top500 ranking.
EditorialMarketingStrategy & Innovation
Order Management: The Engine for Omni-channel Growth (Full Version)

Order Management: The Engine for Omni-channel Growth (Full Version)

15 Feb 2018by Staff Writer
Mastering peak and beyond with order management systemsIn this whitepaper, produced in partnership with IBM, we will consider how OMS underpins all aspects of making an omni-channel business run and look at where an improved OMS strategy can yield efficiency gains and drive more sales
Whitepapers
IRUK Top500 2018 Balancing online and the store

IRUK Top500 2018 Balancing online and the store

12 Feb 2018by Chloe Rigby
Chloe Rigby considers the changing role of the shop in multichannel retailREMEMBER WHEN ONLINE was expected to kill off the high street, with shoppers opting to buy online rather than travel to the store?As yet, that prediction has not come to pass.
IndustryLocationThemes
Mobile email marketing draws level with desktop as m-commerce grows

Mobile email marketing draws level with desktop as m-commerce grows

12 Feb 2018by Paul Skeldon
Email marketing reached a milestone in 2017 – for the first time ever, conversion rates for both desktop and mobile were equivalent, according to new data released today by Yes Lifecycle Marketing.
MarketingMobileThemes
Shoppers challenge the increase of prices in brick-and-mortar stores as they alter their purchasing habits

Shoppers challenge the increase of prices in brick-and-mortar stores as they alter their purchasing habits

12 Feb 2018by Sasha Fedorenko
The UK may not – yet – be in recession, but shoppers are certainly starting to feel the pinch, with a considerable proportion of them having to adjust their purchasing norms.
CustomerThemes

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