In this webinar, we’ll hear from the experts behind the RetailX Top1000 report as they unpack the findings, draw out key highlights and discuss post-publication trends in #ecommerce.
If you’re #retailer or direct-to-consumer #brand looking to increase #customer engagement, then this is a must watch. From winning strategies that have kept the largest 1000 European retailers ahead of the competition, through to changes in consumer behaviour – you’ll come away with all the information you need to succeed in the European market.
Hosts: Ian Jindal, CEO at RetailX, Martin Shaw, head of research at RetailX and Linsey McEwan, general manager EMEA at Tealium.
Video contents:
03:06 Top1000 explained
07:29 Report highlights:
07:43 What do the Top1000 sell
08:36 How Top1000 retailers localise their website by market
09:17 Primary sectors that the Top1000 belong to
09:50 Split of European web traffic
19:34 performance by sector & dimension explained
28:30 Average performance by cluster
29:11 Overall index growth
31:12 Which retailers enable shoppers to share a product with friends?
35:35 Are retailers adopting or dropping strategic services?
37:38 Average customer service response times by email
40:11 Reserve and collect
48:00 Why do shoppers buy online?
Useful links:
See our upcoming events here https://internetretailing.net/events
Download the EU Top1000 report at:
https://internetretailing.net/top500-reports/annual-reports/the-2021-retailx-europe-top1000
If you have any questions please contact research@retailx.net
Twitter: @RetailX
Linkedin: https://www.linkedin.com/company/rtlx/
