Online shoppers are browsing and buying more frequently than ever before, and they are doing so from multiple networks, locations and mobile devices across the globe. This shift presents a massive opportunity to retailers but with it also comes the challenge of ensuring optimal mobile performance for mobile commerce experiences. In this webinar, we examined the best ways for retailers to optimise and monitor their websites customer experience. Through this analysis retailers can learn how to identify the most valuable pages to optimise to increase customer satisfaction and sales. This webinar covered common challenges that retailers face when optimising their websites.
Covering not just theory, but also best practice, Akamai’s Chief Strategist of Commerce, Jason Miller was joined by Adam Warne, Global IT Director at AO.com – a leading European online retailer – who provided valuable real-life context to this approach.
In this webinar you’ll learn:
Adam Warne has devoted the last 9 years into developing new digital leaders within AO.com to achieve the objective of becoming the best European electrical retailer. He is passionate about leveraging technology in innovative ways to educate, inspire and create value for people.
Jason Miller is the Chief Strategist of Commerce at Akamai Technologies. Jason utilises his over 19 years of experience in technology and eCommerce to lead Akamai’s eCommerce strategy, including developing thought leadership in the industry, driving decisions on Akamai’s future technologies, and interfacing with the retail community and analysts to provide insight into trends and drive innovation. Currently, Jason is focused on customer experience, the impact of the explosive mobile growth, and how retailers can utilise technology to increase sales.