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Inside track - How the best retailers are engaging with their customers - 2018 Top500 Research

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Relevant and Resonant: How Meaningful Shopper Relationships Power Retail Success

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EDITORIAL Shift online being felt in the run-up to Christmas

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GUEST COMMENT The changing shape of omnichannel payments

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GUEST OPINION Gen Z driving retail’s cashierless future – and what to do about it

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IRUK Top500 The Customer Report: 2018

The Customer is now, in theory at least, at the centre of every 21st century retail business. But what does that mean in practice?

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Voice assistants divided on when exactly Santa is coming to town and if, baby, it’s cold outside

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Inside track - How the best retailers are engaging with their customers - 2018 Top500 Research

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Search, Social Now ecommerce - Why Amazon should be part of your strategy

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