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IRUK 500, Amazon stores and Valentine’s Day: mapping key ecommerce moments

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In today’s Internet Retailing newsletter we’re very excited to say that the IRUK 500 report is now online. Find out who our researchers have judged the UK’s leading multichannel and ecommerce retailers – and why both here, and by downloading the IRUK 500, and the first in our series of IRUK 500 performance dimension reports, which is on brand and engagement.

Today we’re in reflective mood as we consider just why rumours that Amazon may open its own stores have proved so exciting. It’s not just a question of a new shop, we argue, but of a changing of the retail rules.

It may be a week away, but the evidence is that shoppers will be leaving their Valentine’s Day shopping to the last minute. Postcode Anywhere analyses its data to suggest February 13 is likely to be this year’s peak online romance moment.

Today’s guest comment comes from Kevin Tan of Eyeota, who considers how data could be key to customer service, while in today’s preview of Internet Retailing Expo we look ahead to the retail delivery conference.

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