All InternetRetailing eyes are now on Birmingham, where we’ll be gathering next week to catch up on the latest developments and the newest technologies in the ecommerce and multichannel industries.
I’ll be looking out in particular for the latest thinking in areas from operations and logistics to merchandising and the all-important customer, all key to our IRUK Top500 covering in coming months. I’ll be catching what look set to be some interesting presentations, and I’ll be asking retailers for their take on how the industry is developing. You can read all about it next week in my round up from the show.
In the meantime, today’s look ahead to the show is a double bill, featuring interviews with keynote speakers Dieter Kindl of Rakuten Austria and EJ Jackson of SAP Anywhere.
We also report this week on rising online – but falling offline – sales, on Royal recognition for ecommerce retailers and suppliers and the latest update on the N Brown Group transformation plan. At the same time we report on the CBI warning that a digital divide is opening up between retailers and other businesses that use digital to good effect – and those that don’t.
Today’s guest comment comes from Craig Sears-Black of Manhattan Associates on the importance of refocusing commerce around the personal experience.
IRX 2016
IRX 2016 will take place on April 27 and 28 2016 at IRX 2016, at Birmingham’s NEC. Find out more here. Register to visit the show for free here.
Our research
The latest InternetRetailing research, the IRUK Top500 2016 and the first 2016 dimension report, on Brand Engagement, is now available to download. Visit the IRUK Top500 section of the website to find out more.
Our webinars
For the next InternetRetailing webinar we’re welcoming Tim Renew, global sales director at cloud.IQ, and Jez Wilson, head of ecommerce at Space NK, to a discussion on using customer data to boost conversions. How Space NK optimised their customer conversion rate to increase sales is at 2pm on May 4. Visit the cloud.IQ webinar page here to find out more.
Click to visit the Internet Retailing webinars page to catch up on the latest webinars, which are also available to view again on the IRTV channel.
Event presentations and interviews
Catch up with presentations and other interviews from IRC 2015 on the event website now.
