Close this search box.

It’s Black Friday: supermarkets call police and online shoppers put on hold

This is an archived article - we have removed images and other assets but have left the text unchanged for your reference

In recent weeks there’s been something of a question mark over how much of an event Black Friday really is in the UK. Many have argued that this is a transatlantic import and a tradition that Britons would ignore. But now that it’s dawned it’s clear that it certainly is ‘a thing’, to the extent that websites are buckling under the weight of demand, while at some stores the infrastructure is struggling to cope with customers’ wish to buy – at a discount.

In today’s InternetRetailing newsletter, we report how shoppers are responding to Black Friday, while we also bring together the key points of in our Black Friday and Cyber Monday round-up. We also report on ONS figures that suggest 37% of retailers sold online in 2013, on strong online growth for Thomas Cook and Fortnum & Mason, and on Amazon’s move to extend its pick-up locations.

Today’s guest comment comes from Nick Pinson, of iWeb Solutions, who advises on ways of raising the ecommerce game this Christmas.

Our research reports

Our research editors research and produce regular reports on pertinent ecommerce issues. Click on the links to download your free copies of the Seasonal Commerce Report and Customer Experience Report.

Our webinars

Click to visit the Internet Retailing webinars page to catch up on any that you may have missed.

Read More

Register for Newsletter

Group 4 Copy 3Created with Sketch.

Receive 3 newsletters per week

Group 3Created with Sketch.

Gain access to all Top500 research

Group 4Created with Sketch.

Personalise your experience on