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EDITORIAL How Top500 retailers from Burberry to The Works from are targeting digital at a time when online sales are expanding fast but overall sales are falling

22 Jan 2021by Chloe Rigby

GUEST COMMENT Reduced Return Rates: A Bonus For Fashion Retailers...But Don’t Get Too Comfortable

22 Jan 2021by Sarah McVittie

GUEST COMMENT: Is the dust settling? Or is the payments industry just getting revved up for 2021?

21 Jan 2021by Stefan Merz

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Ecommerce grew by 46% in 2020 - its strongest growth for more than a decade – but overall retail sales fell by a record 1.9%: ONS

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ANALYSIS How online retailers are responding to new trade barriers affecting their European Union exports

Ivan Mazour

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GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

Guest Comment | 21 Sep 20

Ivan Mazour of Ometria considers how customer experience must change after Covid

GUEST COMMENT What ecommerce marketing tasks can we trust machines with?

Guest Comment | 14 Mar 18

Marketers, you might be starting to get a bit fed up of seeing the acronym “AI” in the headlines of your go-to industry publications.

GUEST ANALYSIS How to unlock the true value of Black Friday shoppers

Peak | 14 Mar 18

For consumers and retailers alike, it’s tempting to view the Black Friday weekend as one of ‘quick wins’, whether that’s bagging yourself a great bargain, or channelling the enormous hype around the event to your brand’s advantage for a big pre-Christmas spike in revenue.

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