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EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

16 Apr 2021by Chloe Rigby

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16 Apr 2021by Lynne Capozzi

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15 Apr 2021by Callum Saunders

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As stores reopen, are shoppers returning – and what are the implications for online sales?

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Ocado plans robotic in-kitchen deliveries and self-driving delivery vehicles as it takes £10m stake in autonomous technology specialist

Ivan Mazour

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GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

Guest Comment | 21 Sep 20

Ivan Mazour of Ometria considers how customer experience must change after Covid

GUEST COMMENT What ecommerce marketing tasks can we trust machines with?

Guest Comment | 14 Mar 18

Marketers, you might be starting to get a bit fed up of seeing the acronym “AI” in the headlines of your go-to industry publications.

GUEST ANALYSIS How to unlock the true value of Black Friday shoppers

Peak | 14 Mar 18

For consumers and retailers alike, it’s tempting to view the Black Friday weekend as one of ‘quick wins’, whether that’s bagging yourself a great bargain, or channelling the enormous hype around the event to your brand’s advantage for a big pre-Christmas spike in revenue.

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