Miss Liz Morrell

How in-flight parcel shipping systems deliver on your customer promises while increasing financial and operational control

Online shoppers can be overloaded by the choice on offer. We take a look at how retailers might improve the customer experience

Customers are no longer quiet about their desire for the perfect delivery experience. Expectations around service in all areas of their lives are being raised and none more so than in the area of delivery. Service disruptors such as Airbnb and Amazon have set new standards of customer service and in retail shoppers are now realising that they also have the right to expect a similar experience when it comes to product delivery