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EDITORIAL How the balance between online and the store continues to shift as a result of Covid-19

03 Jul 2020by Chloe Rigby

GUEST COMMENT How retailers should be using AR

03 Jul 2020by Marc Uible

GUEST COMMENT How tech is driving the reinvention of the High Street

02 Jul 2020by Stefan Spendrup

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The 2020 RXEU Europe Growth 3000

In the first RXEU Growth 3000 report, we publish the list of 3,000 companies that follow our previously-published RXEU Top500.

Operations & Logistics

Strategy & Innovation

Most shoppers will still steer clear of the high street and shop online post-Covid: study

Location

Land Securities says most of its retail tenants have not paid their June rent, although shopper spending now running at 80% of last year as stores reopen

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Most shoppers will still steer clear of the high street and shop online post-Covid: study

03 Jul 2020by Chloe Rigby

Most shoppers (67%) say they currently feel comfortable buying online – but only 29% feel comfortable being in store, a new study suggests.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT How retailers should be using AR

03 Jul 2020by Marc Uible

GUEST COMMENT How tech is driving the reinvention of the High Street

02 Jul 2020by Stefan Spendrup

GUEST COMMENT A winning UK strategy despite and through Covid-19: E-Grocery

30 Jun 2020by Philippe Corrot

GUEST COMMENT How effective use of digital communication channels helps retailers support customers in a time of crisis

26 Jun 2020by Jay Patel

GUEST COMMENT Online purchases yet to find a ‘voice’

25 Jun 2020by Pete Wickes

GUEST COMMENT Coronavirus Job Retention Scheme risks: what the Government's clawback regime means for retailers

23 Jun 2020by Chloe Rigby

GUEST COMMENT What does the future hold for retail experiences?

19 Jun 2020by Anna Brettle

GUEST COMMENT Leveraging IoT for a safe reopening

18 Jun 2020by Ajay Rane

GUEST COMMENT How the coronavirus pandemic is accelerating the adoption of experiential ecommerce technology

16 Jun 2020by Michael Valdsgaard

GUEST COMMENT A single view of inventory can help retailers get back on track

12 Jun 2020by Rob Shaw

GUEST COMMENT Queue busters – using technology to improve the shopping experience

11 Jun 2020by lee jones

GUEST COMMENT Britons’ love of queueing can translate online too

09 Jun 2020by Tom Williams

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Frontline

Feedback from the frontline of multichannel retail

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

How smart rewards programmes will kickstart the economy after COVID-19

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage itExpert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paperExpert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This YearExpert partner: Yext

Making a meaningful difference through times of crisis

Making a meaningful difference through times of crisisExpert partner: Pure360

View More Frontline

UPDATED Non-essential shops could open as early as June 1 – if Covid-19 infection rate permits

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

More than 17,000 UK shops forecast to close in 2020; plus what happens after the CVA?

GUEST COMMENT Retailers’ enthusiasm for digital signage and wi-fi requires network investment

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

CASE STUDY Zara: augmenting its retail reality

Two ways Sainsbury's and Argos are moving closer together

CASE STUDY John Lewis: customer-centric delivery

Most millennials still prefer stores to online shopping – but they want more mobile in-store and better click and collect

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Location News

Intu goes into administration: implications for the wider retail sector

26 Jun 2020

H&M accelerates the shift to digital as first-half sales fall by 23% – and second-quarter sales by 50%

26 Jun 2020

John Lewis appoints Pippa Wicks to the job of ensuring its department stores stay relevant post-Covid 19

26 Jun 2020

Matalan reports strong ecommerce growth and plans to invest further in online and in multichannel services as it emerges from lockdown

25 Jun 2020

O2 offers the queuing, appointment and motion tools that helped it open its stores to all retailers

25 Jun 2020

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Frontline

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

Customer retention matters more than ever. Here’s how to manage itExpert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paperExpert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This YearExpert partner: Yext

Making a meaningful difference through times of crisisExpert partner: Pure360

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