Click and collect offers a great solution for deliveries during peak trading but it’s not without its challenges so how should retailers best optimise click and collect ahead of peak? Liz Morrell reports.
Michael Ross, Co-Founder and Chief Scientist, DynamicAction, a prescriptive analytics company, explores the path to customer centricity, which critical aspects of the business need to be thought about differently and explains what that can mean in practice.
The latest InternetRetailing EU Dimension Report, as sponsored by Klarna, investigates the key retailers across the European Economic Community and what makes them ‘Elite’ and ‘Leading’. Penelope Ody shares a strategic overview.