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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

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eDelivery Expo 25 - 26 March 2015 Birmingham

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eDelivery Expo 25 - 26 March  2015 Birmingham
eDelivery Expo 25 - 26 March 2015 Birmingham
As multichannel capabilities become the norm our customer are opting for personalised delivery options which are convenient to them whether this is ‘click & collect’, lockerbanks, fast delivery, later order times or delivery to a local train station car park.

This customer is experience is the tip of a logistical iceberg – as industry professionals we know the extensive and demanding activity necessary to support these services, nearly all of it unseen by and unknown to the customer (and often opaque to our colleagues in other business areas!).

“The UK market is the most vibrant online shopping market in the world. UK internet users are more likely to buy online and buy more often than those in any other major economy”

Ofcom’s International Communications Market Report (Dec 2013)


Increasingly, delivery, logistics, supply chain and operations are at the heart of delivering upon the multichannel promise, and the professionals who lead these areas are supporting the growth of the multichannel business.

Why eDelivery Expo?

The publishers behind the Internet Retailing Magazine and Expo are delighted to announce the launch of a major new event to serve the multichannel logistics and operations professional – and in the home of the eDelivery industry.

“The eDelivery Expo is an opportunity to put the revolution in consumer behaviour in the spotlight as well as showcase the logistics profession that enables it all to happen”

The Chartered Institute of Logistics and Transport


eDelivery Expo (EDX) will provide a meeting space for the delivery ecosystem, bringing delivery and logistics professionals together with their industry peers, the leading suppliers and – in the same hall – the commercial leaders who are their board colleagues, leading on the promises made to the customer.

eDelivery Expo will be a sister event to the hugely successful and respected Internet Retailing Expo and like its established sibling will deliver an exciting mix of networking, inspiration and education, best practice insight and Europe’s leading suppliers – to help you forge ahead with your ideas, or rapidly to catch up with the leaders!

In parallel with EDX we are pleased to announce the launch of eDelivery Magazine, a new quarterly title and web resource dedicated to the practitioners in supply chain, logistics, delivery and operations in multichannel retail.

The power of online retailing has had a profound effect on the supply chain, transport and logistics industry. With every new innovative technological development comes a new challenge for distribution and supply chain managers. The availability and increased use of computer technology, mobile phones, and tablets over the last 15 years has created both a huge opportunity and a challenge for logisticians.

The consumer can now exercise total control over every step in the supply chain, from mobile tracking, price comparisons to a variety of delivery options to suit every need. The logistics profession has had to keep ahead of these developments to ensure the consumers’ needs are met.

As a result of developing demand from the consumer the internet retailing market is growing exponentially. If you include individual deliveries the logistics market is moving over a billion parcels a year, averaging over 3 million parcels a day, and that is today, expected to be even higher tomorrow.

In order to ensure that the logistics industry excels and makes the most of the current growth and opportunity it is more important than ever to attract the best and brightest people to work in the profession. The challenge of the internet retailing revolution and adapting supply chain operations means new opportunities and challenges for an expanding workforce and it is our responsibility to communicate and promote these opportunities to young people as they make their first career choices.

What will eDelivery Expo deliver?

z Full educational programme with case studies for respected retailers cover three main themes: Click and Collect, International Deliveries and Personalisation.

z eDelivery Expo is for directors, executives and senior managers in retail, e-retail, manufacturing, wholesale, fulfilment, logistics, parcels delivery and courier services, along with those providing support services for all these markets.

The Retail Delivery Conference

The emergence of the anytime anywhere consumer has precipitated a growing demand for speedier online delivery and an array of more flexible customer options. Delivery and Fulfillment are quickly becoming the point of differentiation for retailers vying to cash in on burgeoning commercial opportunities entailed by the rapid increase in online shopping. Retail Delivery will probe how retailers are managing the strategic and day-to-day operational challenges associated with new customer demands: What are the key logistical issues are impacting successful home delivery, click and collect, ship from store and locker collection? What are the implementation costs and challenges associated with various models? How can retailers win on both timing and profit margins? Hear from pioneering retailers paving the future of delivery and fulfillment solutions that are winning buy-in from customers and boardrooms.

The Retail Logistics Conference

Intense migration to online shopping is forcing retailers to restructure internal operations and relationships with customers and suppliers to achieve supply chain effectiveness. Retail Logistics will examine how the rapid growth of online retail is impacting traditional infrastructure revealing new approaches for achieving efficiency, responsiveness and agility. Hear how leading retailers are getting to grips with new technologies and operational strategies designed to meet new customer demands and – in doing so – creating fit for future retail supply chains. Key topics will include: omni-channel, international growth and delivery, big data, sourcing, returns management and supplier collaboration.

To download the brochure visit

www.edeliveryexpo.com

To exhibit contact Tom Geary

[email protected] 02079338999
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Featured In
InternetRetailing Magazine – September 2014, Volume 8, Issue 6

InternetRetailing Magazine – September 2014, Volume 8, Issue 6

Featured In
InternetRetailing Magazine – September 2014, Volume 8, Issue 6

InternetRetailing Magazine – September 2014, Volume 8, Issue 6

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