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GUEST COMMENT Staying ahead of the game with customer-centric payments

22 Aug 2019by Paul Skeldon

EDITORIAL The numbers are bad, but is it all gloomy in retail?

22 Aug 2019by Paul Skeldon

GUEST COMMENT How to minimise returns

22 Aug 2019by Rachel Smith

View all research reports

IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

Operations & Logistics

Strategy & Innovation

IRUK Top500 The rise of direct-selling brands

Industry

Q2 UK Industry report reveals retail impact of Brexit uncertainty, although online is doing alright

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Magazine Articles

Brands would like to get to know you well

07 Jun 2019by Emma Herrod

Emma Herrod investigates how digital is enabling brands which don’t have their own direct-to-consumer sales channels to get closer to the customer.

Lifestyle choices

06 Jun 2019by Paul Skeldon

Paul Skeldon, mobile editor, InternetRetailing, examines department store 2.0.

Brands Clothing Delivery Department Store Ecommerce Europe Events Focus Garden Grocery Industry Marketing Mobile Online Other People Physical Store Research Retailer Technology UK Workshop

Giving the right experience

06 Jun 2019by Emma Herrod

Retailtainment, experiences, personal styling and curated subscription services are all on the rise online but how are retailers balancing experiences with sales? Emma Herrod investigates.

Annual Brands Clothing Customer Data Delivery Department Store Events International Jewellery Manager Marketing Online Other Payment People Product Research Selling Subscription Technology The Customer UK Workshop

InternetRetailing Expo: exploring the future of digital innovation

20 Mar 2019by Emma Herrod

The InternetRetailing team previews April’s InternetRetailing Expo which includes more than 100 speakers, 300 exhibitors and last year attracted more than 5,000 visitors.

IRUK: Brand Engagement

20 Mar 2019by Emma Herrod

The latest IRUK Top500 Performance Dimension Report focuses on Brand Engagement. Emma Herrod shares some of the findings.

Brand Engagement Brands Customer Events Grocery Interviews IRUK Top500 Online Other People Performance Dimension Product Research Retailer Selling Technology UK Views

Made.com: Designing for the digital generation

19 Mar 2019by Emma Herrod

Annabel Jack, Chief Commercial Officer, Made.com, spoke to Emma Herrod about how the company is connecting with millennials online and through its expanded showroom.

Customer Delivery Europe Events Focus Industry International Online Other People Physical Store Product Retailer Supplier Technology The Customer UK Workshop

Delivery News

30 Jan 2019by Alex Sword

Alex Sword’s insight into changes in the delivery market.

Analyst Brands Customer Data Delivery Ecommerce Europe Events Focus Industry Online Other Peak Product Retailer Subscription Technology The Customer UK

Time to focus on the total experience

29 Jan 2019by Penelope Ody

With collapsing brands, CVAs and store closures dominating the headlines in 2018, Penelope Ody investigates how real-world retailers can combat the growing dominance of the internet.

Books Brands Customer Delivery Events Focus Health Mobile Online Other People Product Research Technology The Customer UK